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Sleeper

Mar 4, 2017, 19:0203/04/17

02/14/15

SUPPORT LINK

WOW I guess you can't tell us to submit a ticket anymore.

WHY HAVE YOU TAKEN AWAY THE LINK TO SEND SUPPORT A PROBLEM?????

Have you been so inundated with the report of phony accounts/Havens and your RuAL Account. Yes I know Plarium is RuAL (Employees of Plarium) that you had to totally screw up the help pages?

And now you start cheating when we make a purchase. Where is the link to report this and get it resolved?

Comments

dam

Mar 4, 2017, 20:5703/04/17

11/06/15

415

https://plariumsupport.zendesk.com/hc/en-us/requests/new

Will this link work for you Frank ?

Sleeper

Mar 5, 2017, 01:0603/05/17

02/14/15

Yes Thank you that Link Works.

Can you please explain why you can't get to it thru the support forum?

CrowbarModerator

Mar 5, 2017, 11:0303/05/17

03/07/16

2355

Frank Connett said:

Can you please explain why you can't get to it thru the support forum?

You can. Click on any question and below it click on "Submit a request":

The old system also had it quite hidden (a simple link under some big icons).

♛ Raventor ♛

Mar 5, 2017, 22:3503/05/17

07/28/16

116

Frank Connett said:

"Have you been so inundated with the report of phony accounts/Havens and your RuAL Account. Yes I know Plarium is RuAL (Employees of Plarium) "

Hello Frank, Can you supply evidence of this please?

Regards Raventor

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Where is the link to report this and get it resolved?<br><br>","createdDate":"1488654120000","folderId":"104","id":"36460","authorId":"67653","authorRegistered":"1423926894123","authorName":"Sleeper ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/11.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3182","commentsCount":"4","likesCount":"2","authorCommentsCount":"45","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/pirates-tides-of-fortune/104_game-discussion/36460_---------------support-link--/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/867855/","commentUrl":"/en/comment/topic_277402/"},"strings":{"userRole":"","userId":"867855","contentDraftJs":"","contentHtml":"<p><a href=\"https://plariumsupport.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">https://plariumsupport.zendesk.com/hc/en-us/requests/new</a></p><br><p>Will this link work for you Frank ?<br></p>","userRegistered":"1446790685190","userCommentsCount":"415","userName":"dam","createdDate":"1488661034733","editedDate":"0","id":"277402","entityId":"36460","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"277402","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/67653/","commentUrl":"/en/comment/topic_277565/"},"strings":{"userRole":"","userId":"67653","contentDraftJs":"","contentHtml":"<p>Yes Thank you that Link Works.</p><br>Can you please explain why you can't get to it thru the support forum?","userRegistered":"1423926894123","userCommentsCount":"45","userName":"Sleeper ","createdDate":"1488676004307","editedDate":"0","id":"277565","entityId":"36460","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"277565","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1051142/","commentUrl":"/en/comment/topic_277799/"},"strings":{"userRole":"Moderator","userId":"1051142","contentDraftJs":"","contentHtml":"<p>Frank Connett said:</p><br><blockquote><p><span style=\"color: inherit;\">Can you please explain why you can't get to it thru the support forum?</span><br></p></blockquote><p>You can. Click on any question and below it click on \"Submit a request\":</p><p><img src=\"//cnt-forum.plarium.com/file.bmp?url=http%3a%2f%2fimage.prntscr.com%2fimage%2fa182f11959ed45e2805e75bb2568a0aa.png\"></p><p>The old system also had it quite hidden (a simple link under some big icons).</p>","userRegistered":"1457357943440","userCommentsCount":"2355","userName":"Crowbar","createdDate":"1488711810700","editedDate":"0","id":"277799","entityId":"36460","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/19307658.jpeg?v=1566396297"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"277799","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1199450/","commentUrl":"/en/comment/topic_278121/"},"strings":{"userRole":"","userId":"1199450","contentDraftJs":"","contentHtml":"<p>Frank Connett said:</p><blockquote><br><br><p><em>\"Have you been so inundated with the report of phony accounts/Havens and your RuAL Account. Yes I know Plarium is RuAL (Employees of Plarium)</em> \"</p><br><br></blockquote><p>Hello Frank, Can you supply evidence of this please?\n</p><br><p>Regards\nRaventor\n</p>","userRegistered":"1469727721307","userCommentsCount":"116","userName":"♛ Raventor ♛","createdDate":"1488753340607","editedDate":"0","id":"278121","entityId":"36460","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22560036.jpeg?v=1597504647"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"278121","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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