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How is it possible to lose units that are secure in your harbor

How is it possible to lose units that are secure in your harbor

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Nov 16, 2016, 05:4011/16/16
04/13/15
83

How is it possible to lose units that are secure in your harbor

I want to know how someone can raid a member that has just secured everything in his harbor, and got a raid, the raid took out everything that he had in his harbor???? Would this be that he's running some kind of script allowing this? Your harbor, your troops are suppose to be secure.


Community Manager please explain this to me please...
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Nov 16, 2016, 07:3711/16/16
10/20/13
170
Linda McCarty said:

I want to know how someone can raid a member that has just secured everything in his harbor, and got a raid, the raid took out everything that he had in his harbor???? Would this be that he's running some kind of script allowing this? Your harbor, your troops are suppose to be secure.


Community Manager please explain this to me please...

I think this error player. 

Nov 16, 2016, 12:2011/16/16
03/27/14
1660

this may be an error on the players part of not going fast enough when the raid attacked, if you are positive the troops were put away when the attack was hit then please  send a ticket to the support team and they could look into the issue, . .


http://support.plarium.com/enpirates/Tickets/Submit/Step1/23