All Categories

Visiting the Bank doesnt work

Visiting the Bank doesnt work

Search
How to join our moderation team?
Jan 23, 2018, 09:2301/23/18
06/01/16
21

Visiting the Bank doesnt work


For some this may be good news but I wanted to report it anyway.
Views
2k
Comments
9
Comments
DeletedTechnical Support
Jan 23, 2018, 09:5001/23/18
4521

Hello, Captain!

Please provide us with the more detailed information about the issue. Here is an instruction how to report bugs.
CrowbarModerator
Jan 23, 2018, 18:5601/23/18
03/07/16
2355

Attalar said:

For some this may be good news but I wanted to report it anyway.

I noticed it too, but it turned out to be just another senseless change in the UI: you need to click the "Bank" button, instead of "anywhere on the ruby chest", which worked until a few weeks ago.

I hope this helps you.

DeletedTechnical Support
Jan 24, 2018, 10:2501/24/18
4521

Crowbar said:


Attalar said:

For some this may be good news but I wanted to report it anyway.

I noticed it too, but it turned out to be just another senseless change in the UI: you need to click the "Bank" button, instead of "anywhere on the ruby chest", which worked until a few weeks ago.

I hope this helps you.

Thank you for the clarification!

I have reported this issue to our developers for the further investigation. In case they confirm a bug, it will be handled within one of the upcoming sprints. 

Thank you for your cooperation!

Feb 5, 2018, 05:4002/05/18
1
I am having the same problem.  Can't purchase a package.  Tried clicking on everything
CrowbarModerator
Feb 5, 2018, 07:3602/05/18
03/07/16
2355

wanda.lou1 said:

I am having the same problem.  Can't purchase a package.  Tried clicking on everything

Try clearing the cache and reloading. As you can see on several other topics, it helped the others.

Feb 5, 2018, 15:5802/05/18
02/20/16
9

As of right now, I'm trying to purchase the "Special" offer of 30K Rubies for $19.90

   There's less than 2hr's before it expire's & the game is not allowing me access to the purchase screen.

Is this some sort of tease..? more deceit is more like like it..!?!
CrowbarModerator
Feb 5, 2018, 20:4702/05/18
03/07/16
2355

As the post above yours says: clear the cache and reload.

Feb 7, 2018, 18:1502/07/18
05/29/16
1
can´t buy nothing. 
DeletedTechnical Support
Feb 8, 2018, 11:5302/08/18
4521

Stende12 said:


can´t buy nothing. 

Hello, Captain!

Please provide us with the more detailed information about the issue. Here is an instruction how to report bugs.

Also, please check the messages above.