security code by mail
hello, I have the strange problem with sending the double security code to the email to enter the game, for 10 days I sent all possible identifications such as payment to plarim, debit card, id card, email, and what not, reference from the bank of transfers, in response to which I received that there are no such payments to them, and I receive a response every 3 days by 1 email,
I find it very strange that you spend $500 in 1 month, send them a reference and a statement from the bank, and for 5 days they do nothing about it.
has anyone had a similar problem and how did they solve it and after how long