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Errors since last tournaments end

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Feb 10, 2017, 12:2602/10/17
08/01/15
39

Errors since last tournaments end

After claiming rewards I found that -

Captains desk shows as empty.

Councellors reports do not work at all (inaccessible).

Any action on buildings will not work - clicking on buildings produces no response.
I have tried clearing cache and rebooting - seems like you are able to complete one action then everything locks up.

** EDIT** Some routines can be used but some cause a lock up of features - notably Brethren Court - after clicking this nothing worked.

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Comments
13
Comments
Feb 10, 2017, 12:4502/10/17
201

Same here


Feb 10, 2017, 12:5502/10/17
97

did you expect something else ?   

Feb 10, 2017, 13:5902/10/17
08/01/15
39

Checking with friends - this occurs after claiming rewards and is linked to the mail system.

After refresh things work as long as you leave the mail alone.
CrowbarModerator
Feb 10, 2017, 15:1502/10/17
03/07/16
2355

Please, report it to the Support, so that the devs can take a peak in one of those havens experiencing the problem, as it's not happening to everybody (for example, I am not experiencing it at the moment).

@CaptChuckles: The chat wiping is, unfortunately, quite common. Plarium seems to like to wipe out all the data it can, especially when updating the game.

Feb 10, 2017, 16:3902/10/17
Feb 10, 2017, 19:38(edited)
34

new: Now it works without help from Support. Maybe you have to logout of the game and after to login again, before clear your cash of your computer. I hope this will help some of you too.


old:

Hello Crowbar,


this seems a prob of really much players. Do you really want, that half of the players of the server (or more) shell send a ticket? 


Mae

CrowbarModerator
Feb 10, 2017, 19:4802/10/17
03/07/16
2355

Maelyn said:


old:

Hello Crowbar,

this seems a prob of really much players. Do you really want, that half of the players of the server (or more) shell send a ticket? 


Frankly, I want a bug-free game. 

It's official policy to have these things reported and it usually makes a lot of sense to do so, as it helps find out where the problem is. So, I direct people in that direction.

In this particular case, I consulted with Alyona first, to check if everyone has the problem. Yes, it seems widespread, but not affecting everyone, so tickets still make sense.
Feb 10, 2017, 20:0402/10/17
34

I was able to help me alone^^ 

Logout - Explorer closed - cleared my cache - new explorer - login....now it runs normal. so maybe its better to try this first :-)



Crowbar said:


Maelyn said:


old:

Hello Crowbar,

this seems a prob of really much players. Do you really want, that half of the players of the server (or more) shell send a ticket? 


Frankly, I want a bug-free game. 

It's official policy to have these things reported and it usually makes a lot of sense to do so, as it helps find out where the problem is. So, I direct people in that direction.

In this particular case, I consulted with Alyona first, to check if everyone has the problem. Yes, it seems widespread, but not affecting everyone, so tickets still make sense.

Alyona KolomiitsevaCommunity Manager
Feb 13, 2017, 12:0202/13/17
09/17/15
8278
Hi, guys! We have updated the game servers on Friday to fix this issue. Was it fixed for you?
Feb 13, 2017, 23:5302/13/17
12/13/15
203
we dont want updates ,we want solutions for the problems in the game
Alyona KolomiitsevaCommunity Manager
Feb 14, 2017, 10:5102/14/17
09/17/15
8278
NightWolf said:

we dont want updates ,we want solutions for the problems in the game
So you mean you don't want to see any new features added? Just bug fixes?
Feb 14, 2017, 10:5802/14/17
12/13/15
203
Alyona Kolomiitseva said:

NightWolf said:

we dont want updates ,we want solutions for the problems in the game
So you mean you don't want to see any new features added? Just bug fixes?

if bots are bugs then YES !

Feb 14, 2017, 12:2402/14/17
Feb 14, 2017, 12:29(edited)
03/27/14
1660

Although i understand your frustration with the bots i don't think anything will be done about them 

they were never to be part of the game As plarium neglected the part of keeping them from producing rapidly like they did,

So to kill the resources they produced was the best option, surely not taking it in consideration that 90% of the game income now came from them and now is the problem they created in the players..


So you see yes i do understand the issue, but it's an issue the players wont win at.......