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In Game Quests window not displaying anything

In Game Quests window not displaying anything

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Feb 9, 2017, 07:3702/09/17
3

In Game Quests window not displaying anything

Hi. I login to the game and everything works fine. However when I access the Quests icon it doesn't display anything.

Example. I have completed a Discovery and the green arrow is flashing on the top left of the screen to indicate it is complete and I can collect the reward but when I access the screen it just has a blank display.

I have cleared my browser cache and cookies but it makes no difference.

Suggestions?

I can't figure out how to attach the screenshot. :-(



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Comments
10
Comments
Alyona KolomiitsevaCommunity Manager
Feb 9, 2017, 10:3702/09/17
09/17/15
8278
Hi! This issue has been passed to our developers, they are currently looking into it.
Feb 9, 2017, 15:1302/09/17
3
That's Great! Thank you.
Feb 9, 2017, 16:0502/09/17
1
I have same issue...interested if/when resolution is identified
Feb 10, 2017, 07:5202/10/17
Feb 10, 2017, 07:53(edited)
2

I have this .. cant ever get to any of the quests including the 2 completed ones. 

I also have an associated issue - all the labels for the buildings get mixed up when this happens ... I refresh the browser and its OK again but once Ive tried to go to the completed quests and get the blank window, after that the labels for buildings are mixed up.  

Alyona KolomiitsevaCommunity Manager
Feb 10, 2017, 09:4702/10/17
09/17/15
8278
Hi! It's a known issue, and our devs are already looking into it. It would be better to submit a ticket to our Suport Team so they could add your ID to the list of players, who were affected by that bug.
Feb 11, 2017, 07:4602/11/17
3

Hi. Thank you! Seems to be working normally now.


P.S. I also had the jumbled/missing building labels but all fixed for now.
Alyona KolomiitsevaCommunity Manager
Feb 13, 2017, 12:0102/13/17
09/17/15
8278
daaniep6 said:

Hi. Thank you! Seems to be working normally now.


P.S. I also had the jumbled/missing building labels but all fixed for now.
Glad to hear that! If you notice such things again and they aren't gone after clearing cache, please contact Support right away.
Feb 24, 2017, 10:5302/24/17
1

Hi


Seems this problem has again reared it's head.


No quests window, missing building labels. :-(
Alyona KolomiitsevaCommunity Manager
Feb 24, 2017, 12:0802/24/17
09/17/15
8278
pdimitri039 said:

Hi


Seems this problem has again reared it's head.


No quests window, missing building labels. :-(
Please check again. The issue should be fixed now.