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Nov 20, 2016, 22:2711/20/16
0

Unread Messages

Hello

I always have 2 or 3 unread messages but this is not the case. I clicked on the "!" to mark them as read but nothing; the counter is still there. I've even deleted all messages but again nothing.

Can you please fix this? 

Thanks
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5k
Comments
14
Comments
Nov 22, 2016, 15:2511/22/16
2303
a.b said:

Hello

I always have 2 or 3 unread messages but this is not the case. I clicked on the "!" to mark them as read but nothing; the counter is still there. I've even deleted all messages but again nothing.

Can you please fix this? 

Thanks
Our developers are working on a fix. Please, be patient. Hope, we'll get rid of this bug soon.
Nov 27, 2016, 07:1511/27/16
09/21/15
905

for how long Nikita?


It's been 5 weeks for the 2nd round of this & collectively it is near to 2 months now.


Just give us a deadline that when this will be fixed?


Nov 28, 2016, 20:3211/28/16
11/23/14
30

Hello,

I have problems with the Merchant, Tinker and the Letters section of the game as they say I have unread messages but when I go and check there nothing.

Also, the Letters section keeps multiplying the number ( now 9) of letters.

If this can be fixed, that would be great.


Alyona KolomiitsevaCommunity Manager
Nov 29, 2016, 11:5011/29/16
09/17/15
8278
FaZi said:

for how long Nikita?


It's been 5 weeks for the 2nd round of this & collectively it is near to 2 months now.


Just give us a deadline that when this will be fixed?


Unfortunately, we can't give any deadlines. However, our devs are actively working on a fix.
Dec 8, 2016, 22:5912/08/16
11/01/16
3
I have had the same problem since I started 5 weeks ago. Always see "we are working on it" For a company that rakes in as much money on a free game as you guys, this should have been fixed before the game was rolled out. Instead of developing new schemes to milk us, you need to fix this problem
Alyona KolomiitsevaCommunity Manager
Dec 9, 2016, 11:3712/09/16
09/17/15
8278
wolfmand53 said:

I have had the same problem since I started 5 weeks ago. Always see "we are working on it" For a company that rakes in as much money on a free game as you guys, this should have been fixed before the game was rolled out. Instead of developing new schemes to milk us, you need to fix this problem
Thank you for your suggestion, Wolfmand53! As soon as the fix is ready, we will add it to the game! 
CrowbarModerator
Dec 11, 2016, 08:2312/11/16
03/07/16
2355
mvervill said:

The number of unread email keep getting up.

I am up to 14 unread messages now.

http://prntscr.com/dhxbzp

What can be done.

Unfortunately, there is nothing to be done except waiting for the devs to fix this. People tried the usual cache stuff, reloading, deleting all the messages, etc. So far, nothing seems to work.
Dec 14, 2016, 11:0012/14/16
201
i think they fixed this bug :)
Alyona KolomiitsevaCommunity Manager
Dec 14, 2016, 11:3912/14/16
09/17/15
8278
Scud88 said:

i think they fixed this bug :)
You don't have any "ghost" parrots anymore? :)
Dec 14, 2016, 15:3512/14/16
201
no they are all gone ,and all of my bh members, which i talked already with, said the same :)
Dec 14, 2016, 15:5512/14/16
08/01/15
39
Back again here 
Dec 14, 2016, 18:4112/14/16
08/01/15
39

CaptChuckles said:


Back again here 
Messages are now showing up in the header but it needs a refresh to get the messages to appear

Alyona KolomiitsevaCommunity Manager
Dec 16, 2016, 09:3312/16/16
09/17/15
8278
CaptChuckles said:

CaptChuckles said:


Back again here 
Messages are now showing up in the header but it needs a refresh to get the messages to appear

Thank you for your report. We will look into it.