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Deleted

Oct 16, 2016, 06:2310/16/16

unable to see letters

like the msg says i am unable to see my letters from other players (eg private msgs ) its been a problem for 2 or 3 days now.........the page loads but there is no msgs to be seen even tho my counter is at 4

Comments

Hannibal

Oct 16, 2016, 06:3410/16/16

09/21/15

905

This bug was solved on 12th oct. It is possible that you haven't logged out since that day & it is showing because of issue.

Please logout & clear your cache & cookies.

Than login again.

Also try incoginto mode for chrome & if the bug still exists. Submit a ticket here

http://support.plarium.com/enpirates/Tickets/Submit/Step1/53

Deleted

Oct 17, 2016, 08:5210/17/16

Oct 17, 2016, 08:57(edited)

it appears its just the msgs from a certain point as i can now get msgs but i cant see the 4 from the time it was bugged.........as for a bug report i think i will just have to deal with the problem along with the other glitches

.........i will try directly logging out tho as i had already tryed clearing cache and cookies

(edit)is there a log out button if not then i have loged out already when i leave the game havent i ???)

Hannibal

Oct 17, 2016, 09:1910/17/16

09/21/15

905

For logging out click on your name in top right corner, it will take you to your profile in a new window.

Scroll down & on bottom left you will see logout.

Additionally i believe you haven't any unread messages it is just the bug which is showing 4 unread.

Additionally you can try incoginto mode , press Ctrl+Shift+N for chrome

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It is possible that you haven't logged out since that day & it is showing because of issue.</p><br><p>Please logout & clear your cache & cookies. </p><br><p>Than login again.</p><br><p>Also try incoginto mode for chrome & if the bug still exists. Submit a ticket here</p><br><p><a href=\"http://support.plarium.com/enpirates/Tickets/Submit/Step1/53\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enpirates/Tickets/Submit/Step1/53</a><br></p>","userRegistered":"1442832239447","userCommentsCount":"905","userName":"Hannibal ","createdDate":"1476599654113","editedDate":"0","id":"194574","entityId":"30587","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14280131.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"194574","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/22696/","commentUrl":"/en/comment/topic_194924/"},"strings":{"userRole":"","userId":"22696","contentDraftJs":"","contentHtml":"<p>it appears its just the msgs from a certain point as i can now get msgs but i cant see the 4 from the time it was bugged.........as for a bug report i think i will just have to deal with the problem along with the other glitches </p><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/sad.png\" class=\"smiles postImage\"><p>.........i will try directly logging out tho as i had already tryed clearing cache and cookies</p><br><p>(edit)is there a log out button if not then i have loged out already when i leave the game havent i ???)</p>","userRegistered":"","userCommentsCount":"15","userName":"Deleted","createdDate":"1476694334720","editedDate":"1476694654353","id":"194924","entityId":"30587","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"194924","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/710482/","commentUrl":"/en/comment/topic_194937/"},"strings":{"userRole":"","userId":"710482","contentDraftJs":"","contentHtml":"<p>For logging out click on your name in top right corner, it will take you to your profile in a new window.</p><br><p>Scroll down & on bottom left you will see logout.</p><br><p>Additionally i believe you haven't any unread messages it is just the bug which is showing 4 unread.</p><br><p>Additionally you can try incoginto mode , press Ctrl+Shift+N for chrome <br></p>","userRegistered":"1442832239447","userCommentsCount":"905","userName":"Hannibal ","createdDate":"1476695980150","editedDate":"0","id":"194937","entityId":"30587","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14280131.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"194937","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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