Nov 2, 2016, 18:3111/02/16
02/15/16
54
You can bet if it was an issue about collecting funds from players it would be fixed immediately
When are Plarium going to fix this latest round of bad coding
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Nov 5, 2016, 11:2911/05/16
03/02/15
15
Another week goes past and still nothing on here or for my support ticket.
Time to call it a day, cut my losses and move on.
Alyona KolomiitsevaCommunity Manager
Nov 7, 2016, 15:4511/07/16
09/17/15
8278
OurHouse said:
HI! Please check your Spam folder. The reply can be there.Another week goes past and still nothing on here or for my support ticket.
Time to call it a day, cut my losses and move on.
Nov 7, 2016, 21:3511/07/16
03/02/15
15
Already have, nothing received ;(
Nov 7, 2016, 21:4611/07/16
Nov 7, 2016, 21:54(edited)
03/02/15
15
Tried to have some PvP fun, got slautered cos the game wqas so slow, good bye rip off merchants.
Nov 7, 2016, 21:5611/07/16
03/02/15
15
LOL, tried to edit my post to correct my spelling and even that is not working, god Plarium, you are really poor. I'd start looking for another job if I werer you.
AdiosNov 7, 2016, 22:1311/07/16
03/02/15
15
Can I get a refund on rubies I have left due to the game being not fit for purpose please.
Alyona KolomiitsevaCommunity Manager
Nov 8, 2016, 12:1511/08/16
09/17/15
8278
OurHouse said:
Can I get a refund on rubies I have left due to the game being not fit for purpose please.
Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.
Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.
Nov 8, 2016, 18:1811/08/16
03/02/15
15
Alyona Kolomiitseva said:
lol, like I said earlier, I already raised and ticket and didn't get a response !!!OurHouse said:
Can I get a refund on rubies I have left due to the game being not fit for purpose please.Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.
Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.
Alyona KolomiitsevaCommunity Manager
Nov 9, 2016, 10:1211/09/16
09/17/15
8278
OurHouse said:
Please make sure you've entered the correct email, and check your Spam folder. If there's no reply yet, then please be patient and wait a bit more.lol, like I said earlier, I already raised and ticket and didn't get a response !!!
Nov 13, 2016, 07:1011/13/16
09/21/15
905
Please make sure you've entered the correct email, and check your Spam folder to read the BOT reply we have sent your way.
With Regards, Plarium
Nov 13, 2016, 15:3711/13/16
03/27/14
1660
Ive noticed many notices we get from players saying they haven't gotten an email back from plarium because the email they sent was wrong,
many times they have auto add info and the email it fills is not the email they had wished to put through
Just a heads up on that...
Nov 16, 2016, 14:4411/16/16
30
When are they FINALLY fix this issue!!! Im sick and tired of the Envoys, Merchant and PM system giving me false flags. Its redicoules how long this takes and its getting pretty annoying. In my BH they ALL have the same problem.
Dont you know that everytime Anne O'Malley sends us generated mails it gets stuck?. Maybe you have to look into that and finally FIX THIS ISSUE!!!! How hard can it be!!!!
Nov 16, 2016, 16:0611/16/16
03/27/14
1660
i agree there...
good thing we don't hold our breath like a child does when seeking attention lolNov 20, 2016, 10:0311/20/16
03/02/15
15
I received the bot reply so my email address is correct, do not bother responding to this as I am retiring from the game. Please pass this comment to the developers.
PRIOR PREPARATION AND PLANNING PREVENTS PISS POOR PERFORMANCE ! ! !
Nov 20, 2016, 17:3311/20/16
02/15/16
54
Greetings pirates
I would think with all the complaints Plarium receives about bad coding and in game bugs that they would concentrate on fixing these issues
Not developing a new profile page that no one will use anyways
None of these bugs are getting fixed and if they are they are back with the next update
Also the price of your upgrade etching is outrageous A player is required to buy them to upgrade or you sit in limbo
Why can Plarium not drop the price on these ? Or perhaps have more discounts on etching packages at the very least
With your prices you add new meaning to the term PIRATE
CheersNov 22, 2016, 15:2711/22/16
2303
OurHouse said:
Please, describe your issue in more detail. Which bot replied to you?I received the bot reply so my email address is correct, do not bother responding to this as I am retiring from the game. Please pass this comment to the developers.
PRIOR PREPARATION AND PLANNING PREVENTS PISS POOR PERFORMANCE ! ! !
Nov 22, 2016, 15:2911/22/16
2303
Kaptain Kidd said:
Greetings pirates
I would think with all the complaints Plarium receives about bad coding and in game bugs that they would concentrate on fixing these issues
Not developing a new profile page that no one will use anyways
None of these bugs are getting fixed and if they are they are back with the next update
Also the price of your upgrade etching is outrageous A player is required to buy them to upgrade or you sit in limbo
Why can Plarium not drop the price on these ? Or perhaps have more discounts on etching packages at the very least
With your prices you add new meaning to the term PIRATE
Cheers
Our developers are working on the bug fixes. As for Etchings, we regularly add discounts for them and probably are going to add them to the Tournaments rewards.
Nov 27, 2016, 16:5411/27/16
05/06/16
2
I sent Cannoneers, Buccaneers, Marauders and Frigates to adventure lvl 13, but the battle killed my B. Gunboat... hating plarium bugs, I have messages wich I can't open and read. I've spent my money in this game, but after the last events, I'm thinking about to close this game forever.
Dec 3, 2016, 11:2412/03/16
03/07/16
247
keil.al said:
I totally understand your frustration as a player I have seen the same issues, Not sure this suggestion will be well taken, but submit a ticket everyday and if every player does the same, maybe it'll get their attention.I sent Cannoneers, Buccaneers, Marauders and Frigates to adventure lvl 13, but the battle killed my B. Gunboat... hating plarium bugs, I have messages wich I can't open and read. I've spent my money in this game, but after the last events, I'm thinking about to close this game forever.
