@TAYLOR-K all real mails you will see , those you dont see are not mails , just a bug
this is official announcements from support team :
Dear players,
Now you can experience an issue with already examined battle reports or personal messages when they are recognized as unread and your advisor still insists so that you read them.
Our engineers fully realize that it causes you a considerable inconvenience, that is why they established the highest priority for its resolution.
They plan to release the fix in one of the upcoming updates.
We appreciate your understanding and patience.
http://support.plarium.com/enpirates/Knowledgebase/Article/View/4481/0/attention-reports-issue