Apr 11, 2020, 03:2004/11/20
Please, either provide your ID string (you can get it by clicking on it in the bottom left of the Help window) or specify which platform (Plarium (app included) or FB), server (The Pirate Bay/The Golden Coast/Sirens' Strait), and coordinates you're playing at.
Screenshots of reports with the exact time (specify your time zone too, please) would greatly help.