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Not receiving bonuses from Brotherhood Bastion

Not receiving bonuses from Brotherhood Bastion

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Aug 12, 2019, 12:4108/12/19
08/12/19
0

Not receiving bonuses from Brotherhood Bastion

I have, for about 2 weeks ago, joined a new Brotherhood. 

When I had been in the new Brotherhood for 7 days, I received a message from the game that I would start receiving bonuses from the BH Bastion, but nothing happened, and nothing still has happened. 

My BH leader have tried turning off and on King's Pardon, and I have tried resetting my game, even locking off Facebook and locking on again, nothing helps.

My haven pos. are (-869, -1450)


I hope that you can help me

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672
Comments
18
Comments
CrowbarModerator
Aug 12, 2019, 13:3408/12/19
03/07/16
2355

Sorry, can you explain what you mean by "receiving bonuses from Brotherhood Bastion" and where exactly you're looking for them?

Also, please either provide your ID (the bottom left of the Help window) or specify which platform (Plarium (app included) or FB -- I'm assuming FB, but I need to be certain) and server (The Pirate Bay/The Golden Coast/Sirens' Strait) you're playing at.

Aug 15, 2019, 05:1208/15/19
Aug 15, 2019, 05:13(edited)
11/11/16
1

I have exactly the same problem!

Not receiving the knowledge bonus is themost devastating thing, I am not recieving the rum bonus from the brotherhood.


My ID is... 24504287

CrowbarModerator
Aug 15, 2019, 08:5908/15/19
03/07/16
2355

How do you know you're not receiving it?

If by that breakdown we get in the top left corner, it is incomplete and Plarium admitted that before (with some silly excuse). The only way to say for sure is to check your production seconds before the upgrade is finished, then - right after it's finished - to reload and check your rum production again.

Btw, Blue, that ID is not enough, as it is local to the map. I'd also need platform (Plarium (app included) or FB) and server (The Pirate Bay/The Golden Coast/Sirens' Strait), or - simpler, IMO - the ID string that you can copy by clicking on it in the bottom left of the Help window.

Aug 18, 2019, 16:0608/18/19
Aug 18, 2019, 19:03(edited)
07/17/17
2

When I hold my pointer over rum and then move it to rum consumption, it only shows building on my haven. It does not show the 24% reduction that I should be getting from our bastion. I am playing on The Pirate's Bay.

uid 1960297 / pp32733075

Plarium Play App 3.2.0
CrowbarModerator
Aug 18, 2019, 18:2808/18/19
03/07/16
2355

I'll have some check this. Thank you for reporting it and for providing your acc info.

Aug 18, 2019, 18:3308/18/19
Aug 18, 2019, 18:39(edited)
07/19/16
2

I have the exact same problem. Plarium Play App 3.2.0 and on The Pirate's Bay.

This is costing me a fortune.

uid 1381925 / pp22380908

Aug 18, 2019, 22:1608/18/19
08/30/15
20

Crowbar said:


I'll have some check this. Thank you for reporting it and for providing your acc info.



Developers have known about this problem for over a month and have not done anything about it yet.
Aug 18, 2019, 22:1708/18/19
08/30/15
20
Every time they try to make things better, they get a lot worse.
CrowbarModerator
Aug 18, 2019, 22:5808/18/19
03/07/16
2355

Guys, can one of you check if that number is there in the browser version, please?

I have it in my acc and I'm using a browser (the app doesn't work for me). If it's only missing in the app, then it's just a visual glitch there. The rum consumption is computed by the server and it is completely unrelated to the client (browser or app) that you're using to actually play.

Aug 20, 2019, 15:2308/20/19
Aug 20, 2019, 15:29(edited)
07/17/17
2

Crowbar said:


Guys, can one of you check if that number is there in the browser version, please?

I have it in my acc and I'm using a browser (the app doesn't work for me). If it's only missing in the app, then it's just a visual glitch there. The rum consumption is computed by the server and it is completely unrelated to the client (browser or app) that you're using to actually play.

I opened the game with my browser. I placed my pointer over rum and then consumption. Then it only shows     buildins' 

The bastion does not show up there at all, but it should. I have been in my new Brotherhood for two weeks today. There is now one casualty that just quit the game because of this problem. I will be quitting soon if it is not fixed.
CrowbarModerator
Aug 20, 2019, 15:4208/20/19
03/07/16
2355

I heard back from Plarium. They have confirmed this to be a bug and they said that it will be fixed with the August update, so it should be quickly.

Thank you all for cooperating and helping here to detect it. Please, let me know if it's still a problem after the next update.

CrowbarModerator
Aug 22, 2019, 20:4608/22/19
03/07/16
2355

A fresh update on this issue: while investigating it, the devs have discovered that the consumption is correctly computed, but it is not showing for some users. In other words, this is only a visual bug, but you're not losing anything.

Annoying as a bug like this is, they still intend to fix it with this month's update.

Aug 26, 2019, 16:3308/26/19
07/19/16
2
Visual bug is just a joke. It is not a joke when you have no rum and can't build units or upgrade anything. It is August 24th now and there has not been any updates. When will the update happen, January?
CrowbarModerator
Aug 26, 2019, 17:3108/26/19
03/07/16
2355

Zuul said:

Visual bug is just a joke. It is not a joke when you have no rum and can't build units or upgrade anything. It is August 24th now and there has not been any updates. When will the update happen, January?

"Visual" means that it's just not displaying it properly, but it's computing as it should. This means that you won't get any lower consumption when the bug is fixed.

You're a pirate, aren't you? Go raid someone for rum! 

Aug 26, 2019, 21:0008/26/19
01/19/14
5

uid 81042 / pp2735761 / The Golden Coast / segment00


http://prntscr.com/oxucw2


As you can see in the screenshot, the brotherhood's rum consumption bonus is not reflected (-30%)

CrowbarModerator
Aug 26, 2019, 21:4708/26/19
03/07/16
2355

It is not shown. That doesn't mean it's not taken into account. The computation happens on the server, regardless of the browser or app showing it or not.

The devs confirmed the bug and then, after a while, they said that it's just visual and it's being computed correctly. I'm inclined to believe them, because they said so after investigating the problem. Of course, if you still believe that they are wrong,you can crunch all the numbers (rum production, units and building consumption, and all the bonuses), and see if they match.

Anyway, they said "August update", so I'm guessing it'll be soon, because August has only 5 days left. Even if they are late, it should be no later than the next week.

Aug 27, 2019, 13:0908/27/19
01/19/14
5

Thanks crowbar, I will wait at the end of the month to see if it is corrected.

Yes, I can confirm that the production of rum remains the same before and after the stipulated period to benefit from the reduction of rum in the brotherhood bastion.

thank you

ilargi

CrowbarModerator
Aug 29, 2019, 19:3708/29/19
03/07/16
2355

This issue should be solved now:

Alina said:

We always strive to meet your expectations, and so we have made some improvements based on your requests:
[...]
- Added Rum Consumption Reduction Bonus from the Brotherhood Bastion to the top left Resource Panel

Please, write here if it's still not showing for you.