I noticed yesterday that I lots of rubies less than I used to have.
I was close to 7000 in my opinion.
And now all at once I only have 2769 !?
I want to know where they are gone.
And also want to get them back.
I'll have an agent check your acc.
To help them out a bit, please specify which platform (Plarium/FB) and server (The Pirate Bay/The Golden Coast/Sirens' Strait) you're playing at, and at which coordinates.
The Golden Coast
X:295;Y:770
J C van Erp said:
The Golden Coast
X:295;Y:770
Hello, Captain!
I have checked your logs. You purchased Barrel with 2 Potions level 3-5 on November, 17. This purchase cost you 3300 Rubies. Unfortunately, the purchase cannot be canceled since the Barrel has been opened.I will never by my self spend rubies on barrels.
So the game itself has done it in my opinion.
When I see barrels available I open them.
Because I presume that I won them in missions.
I hope you will still give back my 3300 rubies.
ps:there is in another bug report a player that even lost few hundred K on rubies.
He should have spend them on codexes !!!
I`m sure he did not do it by himself.No one spend so much rubies on codexes.
So it`s clear that it`s a game failure.All actions in the game are made after the appropriate commands sent by a player. Purchases cannot be made by the game itself.I will never by my self spend rubies on barrels.
So the game itself has done it in my opinion.
When I see barrels available I open them.
Because I presume that I won them in missions.
I hope you will still give back my 3300 rubies.
ps:there is in another bug report a player that even lost few hundred K on rubies.
He should have spend them on codexes !!!
I`m sure he did not do it by himself.No one spend so much rubies on codexes.
So it`s clear that it`s a game failure.
Still I`m sure I did not push button to purchase.
I spend rubies only on etchings,because I need to work hard to get them.And I`m not waste them on some stupid barrels.
Question:if I push button purchase ,do I get as question :are you sure ?J C van Erp said:
Question:if I push button purchase ,do I get as question :are you sure ?
No. I just bought one (my first one ever! :-)) to check this for you. No questions ask. It just deduces rubies and adds a barrel.
Another possibility: if you ever gave your login details to someone, or even if you didn't, it might be a time to change your password.
I didn`t give my login data to anyone.And I think that if anyone would have hacked my data,he/she would have done something else than buying barrels with my rubies.
If I had been the only one who did probably spend rubies on something you don`t want to have,I would surely doubt if I wouldn`t have pushed a button by accident.
But 2 persons around same time who spend rubies on items they don`t want seems still more a failure of game.And maybe there are more players that lost rubies,but didn`t notice or don`t know how to report.
I know the game would normally not do it by himself.
But it wouldn`t be the first time and also not the last time that game does things it shouldn`t have done.
Every PC game has bugs on regular base.
At least I recommand that there should be a warning build in for spending important items like rubies.
I play other games and they all have this question:are you sure.
J C van Erp said:
If I had been the only one who did probably spend rubies on something you don`t want to have,I would surely doubt if I wouldn`t have pushed a button by accident.
But 2 persons around same time who spend rubies on items they don`t want seems still more a failure of game.And maybe there are more players that lost rubies,but didn`t notice or don`t know how to report.
Not really my call (I'm just a regular player, like you), which is why I don't want to make any judgements here.
J C van Erp said:
At least I recommand that there should be a warning build in for spending important items like rubies.
Personally, I agree with you.
However, barrels, like resources, are meant to be bought in bigger quantities and I'm guessing that Plarium thinks that "Are you sure?" would get annoying. I know that some of the more expensive things do ask for a confirmation, like upgrading a Presidio. I don't know if the same applies for codexes (and I don't want to try it... unlike the barrel I bought above, these are a bit too expensive to spend my own rubies on just for an experiment ;-)).
Crowbar said:
Personally, I agree with you.
However, barrels, like resources, are meant to be bought in bigger quantities and I'm guessing that Plarium thinks that "Are you sure?" would get annoying. I know that some of the more expensive things do ask for a confirmation, like upgrading a Presidio. I don't know if the same applies for codexes (and I don't want to try it... unlike the barrel I bought above, these are a bit too expensive to spend my own rubies on just for an experiment ;-)).
It`s more about the rubies that are important.
When I would have had a warning I wouldn`t have lost my precious rubies.
I don`t think anyone would mind that warning,if it could prefend that those rubies are waste on things you don`t want to have.
