The agents will look into this, but - while waiting - please clarify how many accounts. You say 1, but from the rest of the text it seems more.

familie.seiwert said:

At 11.04.2018 02:02 UTC we lost in our brotherhood 1 accounts. No one of the responsible persons of our bh has thrown them out. But they dropped out one by one. Was this done by Plarium? If yes, why? And why without announcement? Everyday we reach over 90% of our activites and we do not see the necessety in loosing accounts, even if they were online for more than a week. We lost a great number of troups by this action. This is not acceptable. 

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