Jun 21, 2016, 09:5506/21/16
Please search around for similar threads before posting a new one.
This question is being asked for the 4rth time, in 4 different threads.
You need to contact support regarding this issue, which can be done so by following this link :
http://support.plarium.com/enpirates/Tickets/Submit/Step1/53
Keep in mind that support staff have logs for their activity and they will replace BH only if it had been long time.
If leader is coming around for once in a while than they won't and in that case you need to ask your leader.