Apr 6, 2016, 14:2004/06/16
3
Fake reports that freeze the game.
I have been getting fake reports that freeze the game when I try to see them.
When I press the Icon:
Before they dissapeared when I refresh the page but the latest on does not.
Fake reports that freeze the game.
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Apr 6, 2016, 15:4004/06/16
1
Same problem here
Apr 6, 2016, 15:5904/06/16
1
Here same problem.
If I try to open a report of a battle everything in the game crashes.
Infinitum every time I open a new section of the game.
Apr 7, 2016, 08:2904/07/16
09/21/15
905
I understand how much it irritates the player but there are multiple things that can cause this
1-- Flash plugin is not responding
2-- Slow internet connection
3-- You recently had one report & read it already but server is not refreshed (slow internet connection)
4-- Sometimes browsers (specially firefox & internet explorer) don't execute flash/java code immediately, there is a slight delay in it.
5-- Game servers are too much loaded right now.
6-- Graphic section of the client or server is not working at it's 100%
So whenever you suspect this just press Ctrl+F5 on your keyboard
it will reload the page but not using cache, it will reload it from the server. Which will do all of the above & issue will be resolved.
In the mean time i will forward this to our devs as well to optimize the code.
You are also requested to keep an eye on your RAM/Internet connections
Apr 7, 2016, 14:3504/07/16
3
The Ctrl + F5 thing did not work.I have no problem with RAM or internet connection.The entire menu with messages and reports is useless because of the bug.
Apr 8, 2016, 07:5304/08/16
09/21/15
905
Please create one HAR file & send the ticket to our support.
Message the ticket ID to scald the bald so he can look into this matter.
Apr 8, 2016, 10:0304/08/16
3
Weird.The problem fixed itself while I was generating the har file.
