Как связаться со службой пддержки

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Как связаться со службой пддержки

Dec 12, 2017, 08:0312/12/17

Как связаться со службой пддержки

Добро времени суток увжаемые пользователи, администраторы и может быть разработчики. Я думаю не у меня одного имеется подобный вопрос? Подскажите, как связаться со службой поддержки?))))) Не прочесть ответы на часто задаваемые вопросы, а именно связаться? Я являюсь активным игроком и за долгие годы игры, накопилась уйма вопросов.Даже касаемо этой игры ни в одноклассниках, ни в ВК, невозможно получить никакой информации! В официальных группах администраторы и модераторы я так понимаю ничего не делают и сделать не могут) Поэтому если Вас не затруднит оставьте адрес для связи, или вышлите в личку. Заранее благодарен!

Comments

Sergey KryvorotchenkoAdmin

Dec 15, 2017, 21:2312/15/17

02/29/16

2645

Здравствуйте.

Вот ссылка для создания запроса в службу Техподдержки: https://plariumsupport.zendesk.com/hc/ru/requests/new

В Техподдержку нужно обращаться только в том случае, если у Вас возникли проблемы технического характера (не загружается игра, проблемы с оплатой и тд.)

Для обычных игровых вопросов существует данный форум. Задавайте вопросы прямо здесь!

Deleted

Dec 15, 2017, 23:3412/15/17

Решите проблему с ботоводами!!! На его нике 20 персонажей

Sergey KryvorotchenkoAdmin

Dec 22, 2017, 21:5712/22/17

02/29/16

2645

slowlykiss сказал(а):

Решите проблему с ботоводами!!! На его нике 20 персонажей

Пожалуйста, укажите координаты одного из этих аккаунтов.

Слава

Dec 29, 2017, 17:4812/29/17

При создании обращения https://plariumsupport.zendesk.com/hc/ru/requests/new выкидывает обратно на Форум. Как получить ответ на баг в игре ???

Sergey KryvorotchenkoAdmin

Dec 29, 2017, 21:4612/29/17

02/29/16

2645

fakro сказал(а):

При создании обращения https://plariumsupport.zendesk.com/hc/ru/requests/new выкидывает обратно на Форум. Как получить ответ на баг в игре ???

Добрый день.

Для того, чтобы сообщить об игровом баге, у нас есть раздел Технических вопросов на форуме.

https://plarium.com/forum/ru/nordy-geroi-severa-browser/tehnicheskie-problemi/?sort=Active

В этой теме работают специалисты Техподдержки.

ARMinFinity

Oct 31, 2023, 12:3810/31/23

01/15/23

Добрый вечер! У меня проблема купил енргии запустил на хард дракона на мульти бои . А когда бои закончились часть энергии ушло а вещей нет а бои победные. Хотелось бы разобраться и кампенсировать.

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На его нике 20 персонажей</p><img src=\"//cnt-forum.plarium.com/file.bmp?g=ff31ce69-2b2c-4d3a-a711-3fdd7f5b7713\"><br>","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1513380843410","editedDate":"0","id":"429892","entityId":"89539","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"429892","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1046797/","commentUrl":"/en/comment/topic_433053/"},"strings":{"userRole":"Admin","userId":"1046797","contentDraftJs":"","contentHtml":"<div class=\"user-name\">slowlykiss сказал(а):</div><br><blockquote><p>Решите проблему с ботоводами!!! На его нике 20 персонажей</p><img src=\"//cnt-forum.plarium.com/file.bmp?g=ff31ce69-2b2c-4d3a-a711-3fdd7f5b7713\"><br></blockquote>Пожалуйста, укажите координаты одного из этих аккаунтов.","userRegistered":"1456737535770","userCommentsCount":"2645","userName":"Sergey Kryvorotchenko","createdDate":"1513979830507","editedDate":"0","id":"433053","entityId":"89539","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/7.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"433053","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/899262/","commentUrl":"/en/comment/topic_435893/"},"strings":{"userRole":"","userId":"899262","contentDraftJs":"","contentHtml":"<p>При создании обращения <a href=\"//plariumsupport.zendesk.com/hc/ru/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">https://plariumsupport.zendesk.com/hc/ru/requests/new</a> выкидывает обратно на Форум. 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