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top ten weekly raid rankings

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Mar 11, 2019, 12:0903/11/19
05/11/16
8

top ten weekly raid rankings

Hello


I was listed in tenth place in the weekly raid rankings with the required 4 million for the week, last night (Sunday 3-10-19).  Had a situation 2-3 minutes after reset to bump me to 15th place, with then 3.9 million for the week.  I don't feel comfortable posting in forum for all to see and do, if I could contact Agent Pavel or other administrator directly with details.  This has happened before and this first time thought I was mistaken, the second time now, not so much

Thanks!


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892
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Comments
Agent HelgaTechnical Support
Mar 13, 2019, 16:0603/13/19
05/13/15
1258

Hello!

Please check carefully the battle reports. The number of points cannot drop unless you were raided before the rating week ended.

Is there a chance you have saved screenshots illustrating the number before it dropped?

Mar 17, 2019, 21:2503/17/19
05/11/16
8
It would be very hard to get a screenshot with 5 -50k raids out at reset, and 5 more out when the 1st 5 hit, just after reset, but before a raid is already coming back at me.  It has happened more than once, and can give full details in private but won't do in open forum.  Sent previous reply but it either didn't take or went to you in private which hopefully this one does :)
Mar 19, 2019, 00:1003/19/19
05/11/16
8

Same player does it again.  I Just raided for 500k to start the new week, and have all the reporst for the 500k.


https://prnt.sc/mzqewm


I had not raided since 4 hours prior to reset yesterday 3-17-19


Here are my game totals for the first day ending 5 minutes ago (450k= 50k short of my total from raids/ reports)


https://prnt.sc/mzqgnk


The only thing that happened was player I had issue with in open of this thread, raided me for 50k resources @ 2:23 am.  This was 23 minutes after new week started and last week awards were passed out.  Please exlplain this to me if totals can't go down, or no glitch to the game?

Agent HelgaTechnical Support
Mar 22, 2019, 09:3503/22/19
05/13/15
1258

Hi! 

You may have mistaken the time of the reset. 

Weekly rankings reset on Monday at 7:00 UTC. Please compare it to your local timezone here

Mar 22, 2019, 23:2603/22/19
05/11/16
8
Agreed, 7am UTC, is 2 am Central USA time where I live.  So 23 min after reset (2:23 am my time) (or 7:23 am UTC-your time) in my previous post was raided and reduced my 500k raid ability for that first day of new week to 450k, before I had even raided for any resources for that new week.  All screen shots apply above
Mar 22, 2019, 23:2903/22/19
05/11/16
8
I still had raid ability for 500k and have reports, but it reduced by new week totals because I was raided for 50k, so only got 450k raid resources for the first day of the new week not matching my 500k raid totals from my reports
Apr 1, 2019, 20:1504/01/19
05/11/16
8
Agent Helga, what is needed next?  Have not heard anything back for 10 days
Apr 6, 2019, 23:2804/06/19
05/11/16
8
Hello, That is it?  Nothing has been solved with this, no reply since March 22?
Apr 29, 2019, 11:4204/29/19
05/11/16
8
Agent Helga it has been over a month and still no reply back.  If not sure what could be the delay. or is there another administrator I can privately message, or could another agent look at it please.    
May 16, 2019, 00:1905/16/19
05/11/16
8
I guess the answer is that there is no answer, should not take almost 2 months after I replied to your last post.  If nothing else another administrator should have looked into it.  This is a ridiculous way to have to get support answers anyway.  Thanks!  lol
Agent RomaTechnical Support
Sep 8, 2019, 14:3109/08/19
05/10/19
399

CYCLOPS said:


Agent Helga it has been over a month and still no reply back.  If not sure what could be the delay. or is there another administrator I can privately message, or could another agent look at it please.    

Hello,

Sorry for such a delay in response. Please let me know if there's a chance to provide us with both before and after screenshots of the rankings, asked by Helga. In case the issue still persists, it would be much of a help. Unfortunately, the reaching limit screenshot alone won't help us to investigate the situation further.

I'm not sure how the screenshot of the Weekly Rankings position of yours could influence the privacy though.

Sep 12, 2019, 22:1409/12/19
07/13/15
11
From my own experience, what appears to be happening to you is that your fireborne is wearing off before your dragons get back.  So your attacks hit, they loot 50k, then fireborne ends, and your dragons drop 5k, and return 45k to your stronghold.  The only "fix" for this is to use two 30 minute fireborne activations at once, so they do not end before your troops have returned.