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Jul 24, 2018, 05:4107/24/18
03/15/16
0

Reset Account?

Hello,


i don't know in which Forum this topic has to be, so please move it if i am wrong here.


I would like to reset my Account to level 1. Because i just played this game a year ago or so and i want to start fresh because i cant really remember how this games work... lol.


So is there a possibility to reset the account? or are the different servers?


Thanks and Greets

Delamie
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Agent PavelTechnical Support
Jul 24, 2018, 14:1007/24/18
07/02/15
4521

Hello, Lord!

Unfortunately, the in-game progress cannot be reset and there is only one server in the game. If you play on plarium.com, you can install the game on Facebook. Here is the link

Dec 1, 2018, 00:4812/01/18
04/24/16
1
I got YOUR problem, cuase I was playing the game until lvl 26-28 then a reset my laptop, but now I just logged in and my account is Lv. 1!!! And no it is not a bad loggin cause I always use the same email and PW, so I jst tried to find my account in the clan and in.map using another one and there just dessapeared, Ill not ply if this will happen evertime I reset my laptop, my account is just bound with email no FB, How can I solve this problem?
Agent PavelTechnical Support
Dec 6, 2018, 14:0512/06/18
07/02/15
4521

Kasukuyo said:


I got YOUR problem, cuase I was playing the game until lvl 26-28 then a reset my laptop, but now I just logged in and my account is Lv. 1!!! And no it is not a bad loggin cause I always use the same email and PW, so I jst tried to find my account in the clan and in.map using another one and there just dessapeared, Ill not ply if this will happen evertime I reset my laptop, my account is just bound with email no FB, How can I solve this problem?

Hello!

Account issues are handled individually. Please submit a ticket to our Support Team in the appropriate category

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