Sep 6, 2021, 03:3209/06/21
2
Yes! even I was wrongly accused by many players. Now my account is banned 😭😭 Someone Do SomeThing!
New: Hacker Reporting
In response to the growing number of reports about unfair play, we have started working actively on the large-scale in-game system that will help us to combat the usage of any methods allowing to get an unfair edge in the game. While this system is in development, we're also adding a cheat report functionality. If you've noticed any suspicious player behavior in battles, please feel free to notify us via the "Report Cheater" button. It's available in the player's profile. To find players from previous battles, tap on the Friends icon in your Hangar and select "Recommended" tab.
Our special algorithms will be checking reported players additionally and issuing bans if the evidence confirming those reports is found. This is going to be a test run, for now, so we will greatly appreciate your feedback and support.
Thank you for making the game better along with us.
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78
Comments
23
Sep 4, 2021, 08:3109/04/21
Sep 6, 2021, 05:5909/06/21
1
I am also false banned due to I 5-6 times shot a mech and it died so he false banned me and I am banned pls unban my acc
1488560
AlinaCommunity Manager
Sep 7, 2021, 11:2109/07/21
05/21/19
3510
Hello! It's a known issue, Pilot. We'll do our best to fix it as soon as possible. Thanks for bearing with us!
AlinaCommunity Manager
Sep 7, 2021, 11:2209/07/21
05/21/19
3510
Hi! Our special algorithms will be checking reported players additionally and issuing bans if the evidence confirming those reports is found. If your account has been unfairly banned, please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will be happy to help. Good luck!
AlinaCommunity Manager
Sep 7, 2021, 11:2309/07/21
05/21/19
3510
Deleted
Yes! even I was wrongly accused by many players. Now my account is banned 😭😭 Someone Do SomeThing!
Hey, Pilot! Sorry to hear you've been banned. Please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will check your case. Cheers!
AlinaCommunity Manager
Sep 7, 2021, 11:2409/07/21
05/21/19
3510
Please contact our Support team if you think that you've been unfairly banned. Here is the link for you -> https://plrm.me/arena_support No worries, our agents will help you.
AlinaCommunity Manager
Sep 7, 2021, 11:2609/07/21
05/21/19
3510
Deleted
I am also false banned due to I 5-6 times shot a mech and it died so he false banned me and I am banned pls unban my acc
1488560
Hi! You need to contact our Support team for them to check this case. Here is the link for you -> https://plrm.me/arena_support If you've been unfairly banned, our agents will definitely unban you. Good luck!
AlinaCommunity Manager
Sep 7, 2021, 11:2709/07/21
05/21/19
3510
Hey, Jack! Of course, we do plan to improve the system in future 😉
Sep 17, 2021, 03:5609/17/21
2
Alina
Hey, Pilot! Sorry to hear you've been banned. Please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will check your case. Cheers!
Thank you! Will reach out help from them!
Sep 17, 2021, 14:3409/17/21
05/09/21
5
Many players report me for no reason. End result, I got Banned
Sep 20, 2021, 16:3809/20/21
09/01/21
8
Hi, I'm in doubt. I already suffered a one day ban and after I played more matches I was banned for 3 days. i'm not cheating but if i was i would have been banned for weeks right? Could you review how this ban is being automatically? and if there's something i'm doing that i have no idea about, could you let me know? I'm playing without a ban, but I'm afraid this could happen again, so I'm writing here. thanks.
AlinaCommunity Manager
Sep 22, 2021, 17:5909/22/21
05/21/19
3510
Thanks for reporting, Pilot! 🤗
AlinaCommunity Manager
Sep 22, 2021, 18:0009/22/21
05/21/19
3510
DJBala192
Many players report me for no reason. End result, I got Banned
Sorry about that! However, all the reports are being additionally checked by our automatic system. If you have any questions about your ban, you need to contact our Support team. Here is the link for you -> https://plrm.me/arena_support Good luck!
AlinaCommunity Manager
Sep 22, 2021, 18:0209/22/21
05/21/19
3510
BarbozaJr
Hi, I'm in doubt. I already suffered a one day ban and after I played more matches I was banned for 3 days. i'm not cheating but if i was i would have been banned for weeks right? Could you review how this ban is being automatically? and if there's something i'm doing that i have no idea about, could you let me know? I'm playing without a ban, but I'm afraid this could happen again, so I'm writing here. thanks.
Hi! It seems our system detects something on your account. Please contact our Support via https://plrm.me/arena_support We’ll try and take it from there!
Sep 26, 2021, 06:0509/26/21
05/09/21
5
Is there a way to ban these type of accounts?
AlinaCommunity Manager
Sep 30, 2021, 11:2009/30/21
05/21/19
3510
DJBala192
Is there a way to ban these type of accounts?
Do you mean for other players directly in the game?
AlinaCommunity Manager
Sep 30, 2021, 11:2109/30/21
05/21/19
3510
Hi! Fair play is one of our priorities. Our special algorithms check reported players additionally and issue bans if the evidence confirming those reports is found. If you have questions, please write us at https://plrm.me/arena_support
Jan 5, 2022, 05:5801/05/22
10/08/20
2
Please
Jan 5, 2022, 06:0001/05/22
10/08/20
2
Please unban 2821856 of mech arena
AlinaCommunity Manager
Jan 19, 2022, 14:4901/19/22
05/21/19
3510
sd425979
Please unban 2821856 of mech arena
Hi! Fair play is one of our priorities. Our special algorithms check reported players additionally and issue bans if the evidence confirming those reports is found. If you have questions, please write us at https://plrm.me/arena_support
