All Categories

Why am I being denied access to my account.missing out of gameplay.i paid for

Why am I being denied access to my account.missing out of gameplay.i paid for

Search
Jul 22, 2022, 03:1807/22/22
07/18/22
0

Why am I being denied access to my account.missing out of gameplay.i paid for

My access to my account should be my email address I created the account  with correct. But I'm now being told I have to give a different email account to have access to my account. I pay from my Gmail account that I created the account with why do I have give another email address to grant  access to my account.kinda confessing .I understand a secondary email account for recovery reasons but to bind another email account to my actual game playing account is almost un heard off 1 email 1 account second email for recovery  that's understandable. But to bind rwo email account to a primary game acount.im lost .support team won't grant me access  to my account on the original email account that created it .lots of money playing mech arena lots of time .playing  over a year now everyday .but for the last week no access to my account.

Don't understand how I'm able to sign into account to post on plarium. But unable to play a game that I have supported and paid for some of its feature.i nolonger have access to .

Please can someone please  help recover my account  to the original  email address I created it with. Or refund my money that I spent on the last battle.pass and all the mechanics I paid for and weapons  

Ain't there a few laws that protect identity  as well as protect our email accounts. Please help with my 

Views
9
Comments
1
Comments
FlooCommunity Manager
Jul 26, 2022, 13:4307/26/22
02/04/22
641

Hi! I am very sorry to hear that you faced difficulties trying to access your Mech Arena account. Have you already approached our Support Team in this regard? You can do it via: https://plrm.me/arena_support or by emailing us at: [email protected]. Include your account ID if you can. Our agents will be happy to help!