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Can't search a battle!!!!!!!

Can't search a battle!!!!!!!

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May 23, 2022, 16:0105/23/22
05/23/22
1

Can't search a battle!!!!!!!

Why I can't search a battle,? I HAVE TRIED MULTIPLE TIMES BUT IT SEEMS THAT ITS NOT WORKING ANYMORE CAN SOMEONE HELP ME? ITS REALLY ANNOYING AND ITS FRUSTRATING,  I UNDERSTAND THATS SOMETIMES THIS GAMES HAS A MAINTENANCE BREAK BUT THIS TIME ITS NONE AND STILL CANNOT SEARCH ANY BATTLE. 

Views
23
Comments
12
Comments
May 23, 2022, 19:4905/23/22
05/23/22
1

Me Too, i Can't play.


May 24, 2022, 00:2605/24/22
03/18/20
15

Same here. And lots of others on chat. I notice your comment has been there for eight hours without reply. I just got an idiotic auto reply so nobody actually read my message. Plarium must know this is an issue and it would take two minutes to post something here, but nothing. 

No matter how low my expectations of Plarium, they still always manage to fall short. Well done.

May 24, 2022, 00:3805/24/22
May 24, 2022, 00:41(edited)
05/24/22
2

Yo también no Puedo Entrar a las batallas

May 24, 2022, 01:0305/24/22
05/23/22
1

I spend so much time just to upgrade all my mech and it will end like this, sad for me, even this morning still can't searchsome of my friends is in a battle and me just stuck in hangar so frustrating 😕 

FlooCommunity Manager
May 24, 2022, 14:0005/24/22
02/04/22
641

Guys, there was indeed an issue that our team was aware of and the Devs were working hard to fix it ASAP. Mech Arena was down for maintenance, but servers should be back up now and everything should work now as usual. Please try starting the battle again and let me know if the issue happens to persist!

FlooCommunity Manager
May 24, 2022, 14:2105/24/22
02/04/22
641

UPD: the issue is being dealt with, we expect it to be fixed ASAP. Thank you for your patience! 

May 24, 2022, 14:2505/24/22
05/24/22
2

Game after maintenance still doesnt work. Its been now for way over a day😡

May 24, 2022, 15:3605/24/22
02/25/22
42

Oh.  I just noticed that it consumed me tickets even I cannot join a tournament battle.  

May 24, 2022, 16:0005/24/22
May 24, 2022, 16:01(edited)
05/24/22
2

 El Juego sigue sin funcionar .. 

May 24, 2022, 16:3205/24/22
05/24/22
2

New maintenance still nothing. This is not ASAP. Support wright here 1st thing when it was out over a day. pffff

FlooCommunity Manager
May 25, 2022, 11:5605/25/22
02/04/22
641

Guys, it is true that some issues take a bit more time to be dealt with properly. Our team has already handled the issue that prevented the players from starting the battle and now everything works as usual. Today at 12:00 UTC all players who tried accessing the game during the time the servers were down will receive a pack of in-game resources as compensation. In addition to that, 10 Gold Tournament Tickets will be credited to the players’ accounts. Sorry for the inconvenience!

May 27, 2022, 00:1905/27/22
May 27, 2022, 00:21(edited)
03/18/20
15
Floo

Guys, it is true that some issues take a bit more time to be dealt with properly. Our team has already handled the issue that prevented the players from starting the battle and now everything works as usual. Today at 12:00 UTC all players who tried accessing the game during the time the servers were down will receive a pack of in-game resources as compensation. In addition to that, 10 Gold Tournament Tickets will be credited to the players’ accounts. Sorry for the inconvenience!

There was zero communication when it was plain and obvious to the players it was broken. 

No support people available when dropping an update - this is software development 101

1. Plarium drops update - broken

2. Award Playoff Event - broken

3. Pilot Prizefight - broken


There's a release process used by professional software developers  that has a stage that is called Testing. Maybe Plarium should give this a try. This week Plarium has shown us how little it cares about the quality of it's game, the frustrations of its players and the extremely low quality software development skills that it has. 

Here's an idea for you, it's not my idea, it's what the very best gaming companies do: 

Focus on producing a high quality game and engage with its players in a meaningful way. The companies that do this produce great games and make a huge amount of money as a bi-product of their endeavours. If you just focus on making money then you'll always be second rate. The very best games out there have huge numbers of players because they are accesible, balanced and they seem to care about players having a fun gaming experience. You may be making plenty of money now but whale games always die in the end because the bar for new players becomes too high. 

Letting the whales take all the coins and prizes not only causes resentment with the dedicated players who don't have as much money; but you're actually depriving yourself of revenue because the whales who win all the coins and prizes would have paid for them anyway. Everybody loses. I wonder if any of the above makes any sense to anyone at Plarium. For those of you still reading, thanks for your time :)