Jan 11, 2022, 14:4301/11/22
01/11/22
2
Help please
Hello, my child plays this on the ipad but for the last three days when you try to open the app its just a black screen. If we delete and reinstall, will he lose all his progress? Thanks 😊
Help please
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Jan 11, 2022, 15:2301/11/22
12/28/21
112
take a look at what these kids say in the chat room you should be watching that
Jan 11, 2022, 22:2201/11/22
12/29/21
5
If He don't Save His Progress, Yes! ;) Possible Facebook or Plarium Account. Let Him Play Robocraft or Crossout on PC because This Game Sucks.
Jan 12, 2022, 01:3401/12/22
12/09/21
63
As mentioned, if he didnt link his account then its possible his progress will be lost if you try reinstalling the game.
Have you tried rebooting the tablet?
Jan 12, 2022, 08:2901/12/22
01/11/22
2
Thank you! Hes only young so doesnt have an account i dont think! we'll try reinstalling as i think thats the last resort now, yes weve tried rebooting the tablet. thank you for your help ☺️
Jan 12, 2022, 10:5401/12/22
12/09/21
63
Make sure he links the account this time.
Jan 14, 2022, 04:1101/14/22
08/10/21
4
Link it to your Google account.
AlinaCommunity Manager
Jan 19, 2022, 15:5801/19/22
05/21/19
3510
Lyndsey
Thank you! Hes only young so doesnt have an account i dont think! we'll try reinstalling as i think thats the last resort now, yes weve tried rebooting the tablet. thank you for your help ☺️
Hello! Sorry to hear your son lost his progress in Mech Arena. Please contact our Support team on this matter. Here is the email for you -> [email protected] Our agents will be happy to help. Good luck!
