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Banned without reason or explanation

Banned without reason or explanation

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Dec 17, 2021, 20:5612/17/21
12/17/21
2

Banned without reason or explanation

I recently logged  in  and got  a  message  that  my  account  had  been  suspended  by  an  administrator.  These  people  did  not  even  have  the  decency  to  give  a  reason,  it  said  'reason:  temporarily  unavailable'.


Not  only  have  i  not  done  anything  wrong,  i  have  spent  funds  on  this  game  and  now  i  cannot  play  it.  This  is  the  most  disgusting  thing  ive  ever  experienced  personally  from  a  developer.  I  will  certainly  be  taking  it  further  with  the  consumer  authority  where  plarium  is  based  but  i  thought  it  appropriate  to  leave  a  warning  to  other  players  here  and  elsewhere.  There  have  certainly  been  some  dodgy  practiced  employed  in  the  game,  such  as  the  proliferation  of  low-skill  guided  weapons ,  making  some  weapons  unavailable  to  be  purchased  for  in-game  currency  and  the  gacha-esque  reward  crates,  but  this  is  worse  still.  A  developer  who  is  willing  to  suspend  a  players  account  without  even  the  courtesy  of  notice  or  an  explanation  doesnt  give  a  fuck  about  their  players,  and  if  they  can  do  it  to  me  then  they  can  do  it  to  any  of  you.

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RescueCommunity Manager
Dec 17, 2021, 21:2512/17/21
12/21/20
324

Hey Nyetek,

Sorry for the disruption to your account.  There was a critical bug that effected some of the players in this recent update.  To recieve up to date information on what is being done please follow the announcement section on Discord.

https://discord.com/channels/542314937624690688/608321938560909331/921487894630268938

12/17/2021 @ 1:43pm "Due to the compensation balance bug, we need to ban some accounts which already got this compensation. This ban is temporary. We will unban you shortly. Sorry for the inconvenience. Tomorrow we will continue to fix this issue."

If you account issue persists after today please post on here or message me.  You can also contact Plarium support directly as well.

https://plrm.me/arena_support   or  [email protected]   

All effect accounts will be restored and compensation will be given.