Oct 8, 2021, 19:4410/08/21
03/30/15
35
Where the Hell is customer support?
It's been 14 hours and no one has helped me get back into my account.
Where the Hell is customer support?
Search
Oct 11, 2021, 20:5210/11/21
Oct 11, 2021, 20:53(edited)
03/30/15
35
Still, no one has helped me to get my account back. They didn't mind taking my money though. Going on 5 days now.
RescueCommunity Manager
Oct 12, 2021, 14:0110/12/21
12/21/20
324
How did you contact support (in-game, web-portal, email, etc.) and what problem are you running into with your account?
Oct 12, 2021, 14:1910/12/21
03/30/15
35
Are you people dumb?
https://www.screencast.com/t/ByJQGsfZbK
Doesnt take a genius Doesn't to figure this automated reply out. This is not support. Infact I was told this here on the forum.
RescueCommunity Manager
Oct 12, 2021, 15:5910/12/21
Oct 12, 2021, 16:05(edited)
12/21/20
324
Necrobeanie
Are you people dumb?
https://www.screencast.com/t/ByJQGsfZbK
Doesnt take a genius Doesn't to figure this automated reply out. This is not support. Infact I was told this here on the forum.
Try requesting through this email: [email protected]
Include any screenshots, gameIDs, payment history, or anything that will aid them in trying to recover the account for you.
I will inquire through Discord as well and let you know if I hear anything about this issue with other players.
RescueCommunity Manager
Oct 13, 2021, 14:5410/13/21
12/21/20
324
Hey Transarmada205,
This is a server side issue that a few players are experiencing. Support asked that you contact them directly through [email protected] and reference the Google Error code and that you are locked out of your account. Thanks!
