Hello! Thanks for your comment. You are doing absolutely right highlighting and voicing the issue to us. Be sure that your feedback is heard.

Meanwhile, the work on the Matchmaking is in progress. Don't expect improvements to be released fast - the feature is complicated and demands time and effort. Nonetheless, our team is continuously working on it and the improvements are yet to come!

The game is working as they intend it to. The lopsided matchmaking, the lag/latency/game interruptions, the cheating non human bots and everything else that hinders gameplay is working just how they want it. How many people do you see leaving matches? I see it happening all the time, I even see happen a lot it in official content creator videos.. Frustration makes people quit and that will take them right back to the main menu for multiple clicky pop-up offers.

The Plarium Supporting Team is as slow as theri "work-in-progress" matchingmaking improvement. I have submitted an request regarding an error  in ther Diviion determination on September 22nd. Until today, October 6th, the error is not resolved.

My case is that I was forced to move to the Seasonal Division 10 while my League Division score was only 5-6k-ish (League Division 3). I purposely stayed in League Division 3 to avoid the notorious matchmaking rules as much as possibile. But when the latest season started, I was prompted a message like "You are qualified to join Seasonal Division." and when I closed that message window, I was moved to Seasonal Division 10. And there is no way you can "demote" yourself back to League Division. The Plarium supporting team just kept saying they are investigating for more than two weeks. LOL, how does this simple game-log-checking thing takes more than 2 weeks?

As you can imaging, after forced moving to the Seasonal Divsion, every battle I played I was matched with >Tier 7 legendary mechs or mechs with all various legendary weapons in the enamy team. And I have only one Tier 5 mech in my squad. So, as I mentioned in another post series, we all know this is Plarium's strategy to "encourage" you to buy more high tier mechs and weapons. And as I mentioned, Plarium turned a great, exciting game into something really frustrating, dissapointing and unfair. 

Yes, in-game purchase is optional. I paid for several in-game purchases for my son and myself. However, the more we paid, the more frustration we had from the matchingmaking rules. So this "forced moving to Seasonal Division" thing is the last straw. Therefore, before all this frustrating, dissappointing and unfair things are changed, Plarium will not make a penny from me. 

They have zero intention of fixing matchmaking. The players keep getting the same canned response  as shown in the first reply. Almost three years of the same excuses and next to no improvement. All designed to get you to spend. The grade update over a year ago made it even worse. Absolutely no reason a player with only tier 3 mechs should be facing higher than tier 5 at the most, let alone tier 7, 8, or 9 that they routinely get matched against. Easy fix if they truly wanted to improve matchmaking...

On a similar topic, lawyers have been filing lawsuits against some of the biggest video game corporations over allegations of video game addiction: These suits state that developers and publishers intentionally make their games as addictive as possible in an effort to extract money from players. Which companies were named: Activision Blizzard, Epic Games, Nintendo, and Sony Interactive Entertainment.  Who am I to argue the definition of addiction? So when some clown tells you that nobody is forcing you to pay ... FORCE seems to be a very subjective term. 

Being disappointed really makes you want hazelnut chocolate cream waffles with banana slices. Maybe with roasted hazelnuts on top as well. And a strawberry vanilla milkshake with chocolate and strawberry drizzle. And add freeze dried strawberry bits. And chocolate shavings. And add whipped cream. I'd also love to have a side of fruit salad. A big side. Of fruit Salad.

Fruit salad ...Big Frickin Success!