Dear Crystal Drew,

Thank you for the reminder about the forum rules and for at least taking the time to address many of our questions , but let’s be honest: your responses have turned into repetitive lines we've heard countless times. This pattern suggests that the team isn’t genuinely listening to player concerns. Many of us find the game increasingly uninspiring, and it’s no surprise that player engagement is declining. If you want to claim that you’re taking feedback seriously, it’s essential to back that up with real, actionable solutions instead of vague reassurances. It's incredibly frustrating to see persistent issues being ignored, which leaves players feeling undervalued and unheard. We deserve more than lip service; we need meaningful changes that demonstrate your commitment to improving the game for everyone. We want to see a willingness to engage in genuine discussions about improvement. Until then, it’s hard to believe that the community's concerns are being taken seriously. I noticed you mentioned the possibility of a ban, but it’s crucial to focus on the real issues at hand. 

My aim is to represent the community’s concerns, and it’s disheartening when those concerns are met with threats instead of constructive dialogue. Instead of shutting down discussions, let’s have a meaningful conversation about the challenges players face. Ignoring these issues will only drive more players away. While I appreciate that you say you hear the players, there seems to be a disconnect between that promise and the actions taken. Many of us have shared specific concerns and suggestions, yet it often feels like nothing changes based on that feedback. If the team truly values player input, it would be great to see tangible improvements that reflect the community's priorities. Acknowledging our concerns is vital, but real action is what builds trust. Without that, it’s difficult to believe that players are genuinely being heard.

I understand that you represent a multimillion-dollar company, but it’s crucial not to let that success cloud your perspective. With that level of resources comes the responsibility to listen to and address player concerns sincerely. The truth can be uncomfortable, but it still needs to be spoken. It’s essential for the community to voice its concerns without the fear of facing threats for being critical or negative. Every opinion should be valued equally, regardless of who it comes from. Ignoring valid criticisms from certain players only undermines trust and prevents real progress. If the goal is to improve the game, open and honest discussions are necessary, even when the truth hurts. Threatening to silence players only adds to the frustration and alienation many of us feel.

I apologize if my previous messages seemed personal; that wasn’t my intention. My frustration comes from a genuine concern for the game and the community. I believe it’s vital to have open discussions about our shared experiences and challenges.

Now the game is infact, NOT a pay-to-win game, yet the game has increasingly adopted a pay-to-win model that heavily entices players to spend money, which is becoming a significant point of frustration. Many players feel overwhelmed by the constant barrage of money deals and promotions that seem to prioritize profit over genuine gameplay experience. When we voice our concerns about these aggressive monetization strategies, it’s not just about the cost; it’s about how these practices diminish the enjoyment and fairness of the game. We want to engage with a game that rewards skill and dedication, not one that constantly shoves money deals down our throats. It’s essential to find a balance that respects the player experience while still being financially viable. 

While spending money on games isn’t inherently bad and is ultimately a player’s choice, the way this game operates often feels like it’s secretly forcing us to pay. The relentless stream of promotions and pay-to-win mechanics create an environment where players feel pressured to spend in order to remain competitive or enjoy the full experience. It’s not just about personal choice anymore; it feels like the game prioritizes profit over player satisfaction, making it difficult to engage without feeling compelled to open our wallets. We want a fair gaming experience that rewards skill and commitment, rather than one that continuously pushes us toward spending. 

While the updates aren’t very bad, they often feel less critical compared to more pressing issues like improving in-game currency balance and ensuring fair matchmaking. Players would appreciate enhancements that genuinely address the core gameplay experience rather than just mech changes or new features. Many of us believe that refining the currency system and addressing the bot behaviors in matchmaking should take priority, as these changes would lead to a more balanced and enjoyable game for everyone.  

The new features aren’t bad at all, but it would be great to see more options for player customization. Adding decorative banners, a wider variety of player icons, and the ability to have colorful names—whether RGB or solid—would enhance personal expression in the game. Additionally, allowing players to change textures and music would add a layer of individuality and enjoyment. These enhancements could make the game feel more vibrant and engaging, showing that the team values player creativity and preferences and not just their own.

Acquiring aCoins has become too challenging, and implementing a system where players can exchange credits for aCoins and vice versa would greatly enhance the experience. Additionally, everything I’ve mentioned should ideally be available for free initially, with the option for players to pay if they want to expedite their progress. This would be allowing all players to enjoy the game without feeling forced to spend money just to keep up. 

I appreciate you taking the time to read my thoughts. I genuinely hope we can see improvements.

Sincerely,

Quantan