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List of grievances and goodbye

List of grievances and goodbye

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Sep 6, 2023, 22:4809/06/23
06/20/22
384

List of grievances and goodbye

To the mech arena team,

I have to say I'm beyond disappointed, even beyond angry with the choices you've made for the mech arena. I wanted to enjoy the game, but I can't. I can't in good faith continue to play and hope things get better anymore, because every time there's an improvement there's a giant step backwards, or two or more. And every time there's a big issue and the community gets upset the devs go "oh we're collecting feedback and determining what to do". And 99.99% of the time what they do is NOTHING! At the same time they say they don't even intend to change it in the first place because their actions were "necessary" (my butt). So thanks for telling me I can screw off, getting my hopes up, and throwing those right back in my face several times over. So here's all the reasons I'm quitting.

Obtaining implants: Obtaining implants is a pain in the backside and always will be with that stupid shop system you have going. You've heard the complaint already. Implants available for purchase with resources are scarce already. Then there's the implants you can only get from crates unless you pay. And I'm not going to sugarcoat this, I expect no arguing for for the MA team to really understand, that's directly pay to win.

Implant removal: Never should have costed a thing in the first place. When the issue was initially raised, devs said it was necessary for balance because having free implant swapping would somehow disadventage some players somehow (seemed bull). And all evidence points to it was. Because I do not recall one single player complaining about being at a disadvantage while being able to freely swap implants. When pressed on the issue DEVS STONEWALLED IT until the grade update when the cost was temporarily suspended. And now that you're bringing it back because "balance" like that was believable before. What makes you think it's believable now?

A-coins: The in game availability of a-coins for all players has been waning ever since our daily and weekly challenges changed. I've put in numerous complaints. The community has complained en masse again and again. Content creators complained repeatedly. ZERO results ever. And not a peep from plarium. It looked like there was relief at some point with a-coins through ads every day. But I recently found out not even everyone gets a-coins from ads. So that doesn't even freaking count, great. And now you remove the 400 that everyone got from vault blitz and only decided to give a-coints to the top 3 players. On this issue once again the players complained and you said "we're collecting feedback and analyzing what to do". 4 weeks later the new playoff that's replacing vault blitz is back again and NOTHING CHANGED! That's the biggest (excuse the language please) "fuck you" you could give us as players. You shouldn't need feedback to know what to do. WE TOLD YOU SEVERAL TIMES OVER DON'T MESS WITH THE A-COINS ECONOMY WE'RE JUST GOING TO TELL YOU WHAT WE HAVE BEEN THAT WE NEED THE A-COINS AND ARE UPSET THAT YOU'VE REVOKED THEM! BUT YOU PEOPLE NEVER LISTEN EVER!

Mishandled balance issues: Up until we started seeing problems with overpowered weapons, mech arena had been good on balancing isssues, buffing mechs that needed it. Once we got pilots things changed. Rocket mortar broke the game. And for months and months simply let the community discuss the issue ourselves until the grade update came out. And only when the grade update came out was the rocket mortar no longer OP. Except it's still unfair mid game. During that time the rocket mortar was OP, EM rifle was also released. INSANE damage capability, short reload and AIM ASSIST? A recipe for breaking the game, and break the game it did. This weapon stayed broken after the grade update too because it didn't have its damage output hampered by the grading system. When it came? Way different than anyone expected. We said increase reload time, you lowered the double damage chance and removed the auto-aim. Now people are upset because the weapon didn't work like it used to. And after this NERF you just now won't do balance changes either way unless absoltuely necessary because of the EM rifle NERF upsetting players.

Dismissal of issues: On numerous occasions issues have been raised in the community only for plarium to dismiss them. For example, staight up pay to win matchmaking. Raised shortly after the launch of the game, when matchmaking paired people of similar XP together, devs straight up denied this mechanic was pay to win, despite it giving a distinct advantage to paying players in which they were enabled to bully lower SP players in their own XP bracket with their paid for higher level gear. As well, the issues with obtaining implants had been dismissed TWO SEPARATE TIMES by plarium reps saying first "our developers don't believe the system is pay to win" and another "the implants in the shop are generated automatically for you".

Excuses: The crap excuses you make for your decision making are always shocking, because you know they're excuses and it's easy to tell. Like I already mentioned your excuse for charging to swap implants. "To make the game more fair." Except people only thought it was unfair they couldn't freely change implants. And the excuse is back with the charges after several months of no charge even though nobody bought it before because it's bullcrap and you know it which is why you went silent on the push back before the indefinite length implant removal discount. And now you're trying to avoid balance changes excusing it with the fact that your poorly executed EM rifle NERF didn't go well.

Silence on issues: The amount of time devs tried to avoid the implant removal issue before any response was given is horrendous. And with a-coins you only spoke once we complained about vault blitz, but I didn't include in the title of my post that I was complaining about a-coins specifically, so I get the feeling that might have something to do with it. Afterall, you can't avoid the topic if you don't know I intend to talk about it. Over 2 years and what gets you to break your silence is the topic being raised in a thread in which it's not immediately obvious that's the problem.

Arguments: I've had two arguments so far with plarium reps since launch over unfair systems in the game. And I anticipate there may be more with the modifiers update. It's always when I mention how something disadvantages non-spending players. Of course I don't sugarcoat things. I call pay to win for what it is, pay to win. I don't use the term lightly, but whenever I do use it plarium reps view it as an invitation to argue unless the argument's already had. And I recall from being in a clan that my clan leader had complained about reps being argumentative.

Un-anounced new features: First with the introduction of pilots, which was brought into the game with no announcement, has been a total negative for the game. It broke balance and greatly increased the price and/or time invesment needed to compete, as well as put non-spenders or low budget spenders at a disadvantage and easily the worst update in the game. Now "modifiers" appear to be in the game, unannounced and not asked for, sure to be the next pilots update. Another new feature further complicating things, increasing the investment needed to compete again, and bringing this game closer to what I said since the beginning I don't want it to be. That being war robots.

Worse than war robots: This game is going down the same exact path as war robots. Might as well call it war robots 2. I said 2 years ago I don't want this game to be like war robots and I've said it since. 1 war robots is bad enough. Actually, because you make resources less available at the same time as increasing the investment needed to compete, this game is shaping up to be worse than war robots. Congradulations you topped the company that earned the moniker "pigsonic".

Well I'm not playing war robots, and I'm certainly not playing a game that's worse. Looking forward to how you respond to this. I'm sure it'll be as lackluster as all of your responses. Not that I care, I'll wait and see if the game gets good once again. But I don't anticipate it. And one of these days, it's gonna be the last straw for mech arena. It may already be that day if there isn't at the very least an addition of 400 a-coins to the objective phase of playoff events or some way to obtain the missing a-coins SOON. But as soon as I know it's the last straw, I'm not going to be polite and I'm dragging the game's reputation through the all the filthy mud plarium created pissing all over the grounds for a great game.

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Comments
13
Comments
CrystalDrewCommunity Manager
Sep 7, 2023, 12:4209/07/23
Sep 7, 2023, 12:43(edited)
02/10/23
2031

Sad to see you're leaving! We will miss you, and I hope that you will return in the future and the game will bring you enjoyment like it did before 🤗

Sep 7, 2023, 13:3209/07/23
Sep 7, 2023, 13:33(edited)
06/20/22
384
CrystalDrew

Sad to see you're leaving! We will miss you, and I hope that you will return in the future and the game will bring you enjoyment like it did before 🤗

You can hope but without massive coarse correction I don't see it happening. And you really don't seem to  get it. I write out a whole list of grievances with explanations and your response is "I hope you return in the future and the game will bring you joy again" just as my first hiatus. I WROTE SEVERAL COMPLAINTS RELATED TO IGNORING OR TRYING TO AVOID ISSUES AND THERE'S NO MENTION OF THOSE OR ANY OF THE OTHER ISSUES I BROUGHT UP! NOW I DON'T KNOW IF YOU EVEN READ A THING!

CrystalDrewCommunity Manager
Sep 7, 2023, 13:3609/07/23
02/10/23
2031
BAAB

You can hope but without massive coarse correction I don't see it happening. And you really don't seem to  get it. I write out a whole list of grievances with explanations and your response is "I hope you return in the future and the game will bring you joy again" just as my first hiatus. I WROTE SEVERAL COMPLAINTS RELATED TO IGNORING OR TRYING TO AVOID ISSUES AND THERE'S NO MENTION OF THOSE OR ANY OF THE OTHER ISSUES I BROUGHT UP! NOW I DON'T KNOW IF YOU EVEN READ A THING!

Of course, we are reading and considering all the feedback we receive, you know, I've been saying it to you and other members of the forum for multiple times. The fact that the mentioned issues are not fixed immediately after you've left a comment doesn't mean that we don't do anything/don't care/anything else. We have a plan that we need to follow, we have a lot of obstacles with which we need to deal, and we have a million other stuff to do. That's why changes may take a lot of time, but still, we make them. Hope my message won't be skipped and misbelieved again

Sep 7, 2023, 14:3409/07/23
Sep 7, 2023, 17:07(edited)
06/20/22
384
CrystalDrew

Of course, we are reading and considering all the feedback we receive, you know, I've been saying it to you and other members of the forum for multiple times. The fact that the mentioned issues are not fixed immediately after you've left a comment doesn't mean that we don't do anything/don't care/anything else. We have a plan that we need to follow, we have a lot of obstacles with which we need to deal, and we have a million other stuff to do. That's why changes may take a lot of time, but still, we make them. Hope my message won't be skipped and misbelieved again

I can name one other instance in which you listened to players and that's with the new progress system. But I'm sure you would have eventually run into issues that actually mattered to you without player feedback and that you knew it too.

I don't have much reason to believe your message that you make changes. I encourage you to try naming one other instance since launch in which you followed through on player feedback which I can clearly see the results of in game right now. I can see some issues take time. Most should take a year, let alone between 2 and 3 years. And some of these are a lot simpler to resolve than others. Examples being implant removal charge and constant reductions in available a-coins. And in terms of a-coins I already told you what it took to even get the issue acknowledged after numerous complaints from across the community. Then how many complaints from across the community to address the difficulty of obtaining implants. And I told you about arguing with representatives. Most of what you do is talk. And most of what you say is meaningless. SO EX-F*****-CUSE ME IF I DON'T HAVE A LOT OF CONFIDENCE THAT YOU'RE ACTUALLY MAKING CHANGES OR INTEND TO!


Edited: The explicit language is displayed on the forum

Sep 7, 2023, 14:4309/07/23
06/20/22
384
BAAB

I can name one other instance in which you listened to players and that's with the new progress system. But I'm sure you would have eventually run into issues that actually mattered to you without player feedback and that you knew it too.

I don't have much reason to believe your message that you make changes. I encourage you to try naming one other instance since launch in which you followed through on player feedback which I can clearly see the results of in game right now. I can see some issues take time. Most should take a year, let alone between 2 and 3 years. And some of these are a lot simpler to resolve than others. Examples being implant removal charge and constant reductions in available a-coins. And in terms of a-coins I already told you what it took to even get the issue acknowledged after numerous complaints from across the community. Then how many complaints from across the community to address the difficulty of obtaining implants. And I told you about arguing with representatives. Most of what you do is talk. And most of what you say is meaningless. SO EX-F*****-CUSE ME IF I DON'T HAVE A LOT OF CONFIDENCE THAT YOU'RE ACTUALLY MAKING CHANGES OR INTEND TO!


Edited: The explicit language is displayed on the forum

And for once I'd like to get a "we're sorry, it appears our decision regarding 'x' issue appears to have caused wide dissatisfaction amoung the community. We'll course correct and do better in the future." Or something along those lines. Some sort of acknowledgement of the level of dissatisfaction at least. I'd like to get that instead of "we're collecting and analyzing feedback and determining steps to take going forward." I KNOW THAT ALREADY! DOES YOUR ANALYSIS NOT CONCLUDE PLAYERS ARE DISSATISFIED?! BECAUSE THAT TRUTH IS STARING ME IN THE FACE RIGHT NOW!

Sep 7, 2023, 15:0309/07/23
04/06/23
26

How hard can it be (after a massive outcry in the community) to notice "Oh..... that was a bad idea!" and to remove a few lines of code, which tells the game what to do. Years?....months?....To put it in a nutshell - Plarium don't want to. No way to change anything that gives us some extra bucks.

Sep 8, 2023, 01:2309/08/23
Sep 8, 2023, 01:25(edited)
09/26/22
139
CrystalDrew

Of course, we are reading and considering all the feedback we receive, you know, I've been saying it to you and other members of the forum for multiple times. The fact that the mentioned issues are not fixed immediately after you've left a comment doesn't mean that we don't do anything/don't care/anything else. We have a plan that we need to follow, we have a lot of obstacles with which we need to deal, and we have a million other stuff to do. That's why changes may take a lot of time, but still, we make them. Hope my message won't be skipped and misbelieved again

Blah, blah, blah. All talk, no action. We don' believe anything you say because nothing changes to improve the player experience. Game is getting worse with every update, not better. Everything mentioned has been talked about nearly every day for over a year. There's been ZERO improvement! The latest major update was the gear hub and that's been a big failure which is just another way for Plarium to milk the cash cow. Devs don't take any feedback seriously and people are leaving in mass numbers because of it...

Sep 8, 2023, 05:4709/08/23
09/30/22
71

I honestly feel the pain of this thread. I've had 5 family members quit in the past 3 months, which is such a shame since they all used to love it. My kids have told me that the BOTs are too hard. I actually totally agree. When I play on PC it isn't a problem, but the recent updates have made playing mobile impossible for me (my screen is very small and therefore aiming in general is just a nightmare). This wasn't as much of an issue when BOTs didn't target you like T-1000 nor when they had adequate but not over-powered weapons.


I've gone from playing dozens of matches per day to barely getting 3 matches on some days. Lately, I've been playing until I hit a player with nearly maxed hangar, which takes about 3-4 matches on average (I'm at 8k SP).


BAAB, I don't want to sound unconcerned but my one encouragement to you would be that there are just many better things in life than this game. Enjoy the outdoors or a new hobby that gives your life meaning! Obviously, you want this game restored to its former glory but I can promise you that you can easily find something more meaningful and pleasant to do than continue in frustration hoping for something that likely won't happen.

If the devs had a reputation or history of listening to the players and addressinng issues that come up, I'd be more optimistic.


Good luck saving money and, more importantly, valuable time of your life :D

Sep 8, 2023, 06:5209/08/23
01/07/23
26

Well I have over $2,000 into this game and I cant even play it. 3 days ago it just went to hell. I hit play--it says RUNNING but then goesto black screen with just a gold arrow icon and my processes (use ctrel/alt/del) show many many plarium icons loading as it repeatedly tries to load.  Ive left messages all ove plarium, which has HORRIBLE customer service contact. All I get is  "We acknowledge your email and wil get back to you" In the mean time Im losing out big time

Sep 15, 2023, 16:1109/15/23
01/21/23
23

Yeah man, you go feed the devs.

Sep 15, 2023, 17:1209/15/23
02/22/15
47

you're absolutely right, but they greet you, you see, they know that someone else is coming in to fleece. one who goes, 2 who arrive know it well, that's why they don't care about everyone, and will continue to play their dirty games.. they are too greedy... and nothing will make them change... you are just cannon fodder for them, or rather chickens to be plucked eheheheheheh. This game has become pyre scum dominated by AI BOT HACKER. following the little men who use the low hangar to feel smarter, not intelligent.... but they know all this and laugh.. fortunately I stopped spending on this game and other palaium games... I think I'm not the only one ,, but they know 1 lose 2 arrive... ehehehhehe

Sep 15, 2023, 17:2009/15/23
Sep 18, 2023, 11:17(edited)
02/22/15
47
CrystalDrew

Sad to see you're leaving! We will miss you, and I hope that you will return in the future and the game will bring you enjoyment like it did before 🤗

if you manage to make a woman lose trust, it will never be the same again., this applies to everything... even in this game, you made us lose trust with the nerf of EM RIFLE.... and since that day complaints increased by 300%.. and trust decreased by 1000%,,, in fact since EM's nerf... I don't spend anymore. we understand that you are too greedy, and you make too many statements that have no bearing on what the community thinks... if I have to spend euros to play against a HACKER PROGRAMMED by the developers, and I can't even deal with a real enemy, WHY ALWAYS THE SAME F***ING B...O BOT HACKER HIT ME SOME TIMES.. no we're really tired... you are people without honor and without speech. just greed, now everyone knows this... and if you are losing money, it's only your fault and that of those who play low hangar without spending. you are hanging yourself with your own hands... the game is broken and so is our trust....AMEN


Edited: offensive language is prohibited

Sep 15, 2023, 20:0309/15/23
06/20/22
384
Ikikuass

Well I have over $2,000 into this game and I cant even play it. 3 days ago it just went to hell. I hit play--it says RUNNING but then goesto black screen with just a gold arrow icon and my processes (use ctrel/alt/del) show many many plarium icons loading as it repeatedly tries to load.  Ive left messages all ove plarium, which has HORRIBLE customer service contact. All I get is  "We acknowledge your email and wil get back to you" In the mean time Im losing out big time

$2000? Astounding. And it's only not worth it to you if you can't play?