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Oct 17, 2023, 16:0310/17/23
05/10/17
29
sharda2006

Holy s**t I honestly feel sorry for you crystaldrew you do your best to provide our feedback to the devs and constantly get this all thrown right at you as much as I agree about the way the game has turned out you really do not deserve all the hate thrown specifically at you there is nothing you can do but pass on the communitys feedback

Keep up the good work mate don't let the haters bring you down👍👍👍

all Crystal knows how to do is ban players who express their thoughts and anger against fraudulent and inexplicable mechanisms. . that's her only job option, other than telling you lies in single file.

Oct 18, 2023, 09:4710/18/23
07/19/22
4
TerMinAtor VI.

all Crystal knows how to do is ban players who express their thoughts and anger against fraudulent and inexplicable mechanisms. . that's her only job option, other than telling you lies in single file.

And it's people like you that abuse people causing them to commit suicide so I hope you enjoy that and stop being so rude about things in the future

You abusive douch

Oct 18, 2023, 16:0010/18/23
Oct 18, 2023, 17:33(edited)
07/09/23
229

So many people mad at Drew calling him complacent. Look, he is in a way. He needs to make a living though. What we need to do is ask questions and push for devs to answer, but we needn't blame Drew for their dishonesty. Let's look at things practically. Drew is the most responsive community manager we've had so far. Not that it's influenced the devs one way or another, but if you want any chance the devs will listen we need to accept that our community manager knows as much as we do and can only pass our feedback to devs and devs responses to us. Of course that means they're going to be repeating stuff that's not entirely truthful or stuff that doesn't fully address the issue of our concern, or vague statements too. We have to work with it.

Oct 18, 2023, 17:3110/18/23
07/25/20
185
Deepthroat

So many people mad at Drew calling him complacent. Look, he is in a way. He needs to make a living though. What we need to do is ask questions and push for devs to answer, but we needn't blame Drew for their dishonesty. Let's look at things practically. Drew is the most responsive community manager we've had so far. Not that it's influenced the devs one way or another, but if you want any chance the devs will listen we need to accept that our community manager knows as much as we do and can only pass our feedback to devs and devs responses to us. Of course that means they're going to be repeating stuff that's not entirely truthful or stuff that doesn't fully address the issue of our concern, or vague statements too. We have to work with it.

we ask questions and get rinse repeat answers from the devs which is a massive part of the issue at hand

Oct 18, 2023, 17:3810/18/23
07/09/23
229
lilbuttacup

we ask questions and get rinse repeat answers from the devs which is a massive part of the issue at hand

I'm well aware. Try asking a question that hasn't been answered yet. I ask "would it ever be considered necessary to remove all the equally accessible ways to earn a-coins or remove the ability to earn a-coins entirely?" Let's pressure for answers to those questions.

Oct 18, 2023, 18:0710/18/23
Oct 18, 2023, 18:26(edited)
07/09/23
229
CrystalDrew

I repear one more time, there are no lies shared. We don't aim to missinform our community,

I haven't seen any super toxic responses from Commuinty Managers (if there are so indeed, please share some examples with me. You can do it here, via Private Messages, or report it to our Support team via https://plrm.me/arena_support or email them at: [email protected]). Nobody is banned, threatened without a reason. If a user violates the rules of the forum, of course we won't ignore it. I always call everybody to be respectful and supportive to healthy conversation no matter what the subject is

Also Drew I appreciate how responsive you've been, but it's simply impossible to trust it's necessary to charge us to change our implants with a proper explanation. This affects our ability to enjoy the game, if you can't explain why it's necessary it shouldn't be done. At the same time we've had an answer to this with some detail which was determined to be false. That answer being related to balance, specifically that someone who's acquired enough implant parts would be at an advantage as they could have any implant they own at max at any time. I questioned whether that would have an impact on gameplay, or a heavy enough one to outweigh the enjoyment of being able to swap around implants freely. The answer is it doesn't. The only logical conclusion then is it not necessary for gameplay balance and that was a lie, and what plarium is trying to do is increase their revenue. Now I don't know if that's what you meant by "balance", but going off previous interactions with staff, you've told a known falsehood. So if you really believe the team does not aim to misinform, we need a clarification. What are you balancing? If it happens to be revenue from the game, change the implant system. Make it so when we remove implants from pilots they keep their level and have a separate option to reset the implants to level 1 and retrieve some of the parts or all for a price in a-coins. That way players will have to keep earning and or purchasing implant parts to use more implants across different mechs like we already do, but we'd also not lose any investment into our implants or have to investany more unless we chose to reset the level of the implant. At the same time if a change is meant to increase revenue, be honest about it. Tell us "things are this way because we want that to make us revenue". Because we're not opposed to that. What we're opposed to is having inconveniences in the game you expect us to pay around either with in game resources we worked hard to earn and need elsewhere or cold-hard cash.

Oct 21, 2023, 04:5610/21/23
10/19/20
74
Peulut

I think Drew does the first step and also the second step fine, i think it's the devs response that's the problem, you litteraly said that Drew brings the developers response to our feedback to us, if the devs say: ""we dont share inside information" then Drew also has to say that and repeat that, Drew cant change the response of the devs, so it's not Drew's fault.

That is absolutely correct. No company representative is handed a quote by their superiors and then tells all. 

Oct 21, 2023, 05:0310/21/23
10/19/20
74
NegativeZer0

Thats just patently false.  Many companies actually have enough respect for their customers to actually RESPOND to their feedback.

Your job is twofold

1 bring our feedback to the developers.  I dont know if you do this or not - I'll assume you do.

2 bring the developers response to our feedback to us.  I do know for sure you have utterly failed at half of your job.  You never do this second step and explain how or why changes are or are not made.

Telling us "we dont share inside information" just tells me the developers oppinion is "F*** the players, we just want their money!" 

Also my actual question wasn't meant to be about secrets. It was about the scoring system. Many games show how many points certain tasks are worth. I wanted to know if there was such a sight for M.A.

You know how much do you score for first blood, ninja master, etc.

If you meant those are secret then oh OK I wasn't really trying to pull anything.

Oct 22, 2023, 15:1710/22/23
11/05/22
1

Oyuna yeni eklenen teçhizat merkezi bazı az yönlerinden iyide olsa aşama yıldızı toplamak aşırı zahmetli ayrıca bu yeni teçhizat merkezi bizi nerdeyse bütün mekaları veya silahları almamızı zorunlu kılıyor. Bunun yerine yeni aşama açmak için ihtiyacımız olan yıldız sayısını azaltabilirsiniz. Ayrıca yeni teçhizat merkezi çoğu şeyin fiyatını da arttırdı orta düzey bir karakter için 3.750 a-coin aşırı fazla, efsanevi silahlar için bu nerdeyse iki katı 7.500 a-coin, bu miktarı indirirseniz eğer hem kullanıcılar oyundan soğumaz ve oyun daha sürükleyici bir hal alır. Ve son olarak oyundaki eşleşme sistemi çok kötü her ne kadar iyileştirilmiş olsa bile ortalama 2.500 ekip gücüm olmasına rağmen bilerek den hangarına meka veya silah takmak yerine dükkandan aldığı güçlü silahlar kullanabiliyo, ayrıca oyunda cp mizi arttıran çok az meka bulunmaktadır. Şimdiden teşekkür eder gereğinin yapılmasını arz ederim.

Oct 26, 2023, 23:3710/26/23
10/19/20
74
abdulkadir gülbüz

Oyuna yeni eklenen teçhizat merkezi bazı az yönlerinden iyide olsa aşama yıldızı toplamak aşırı zahmetli ayrıca bu yeni teçhizat merkezi bizi nerdeyse bütün mekaları veya silahları almamızı zorunlu kılıyor. Bunun yerine yeni aşama açmak için ihtiyacımız olan yıldız sayısını azaltabilirsiniz. Ayrıca yeni teçhizat merkezi çoğu şeyin fiyatını da arttırdı orta düzey bir karakter için 3.750 a-coin aşırı fazla, efsanevi silahlar için bu nerdeyse iki katı 7.500 a-coin, bu miktarı indirirseniz eğer hem kullanıcılar oyundan soğumaz ve oyun daha sürükleyici bir hal alır. Ve son olarak oyundaki eşleşme sistemi çok kötü her ne kadar iyileştirilmiş olsa bile ortalama 2.500 ekip gücüm olmasına rağmen bilerek den hangarına meka veya silah takmak yerine dükkandan aldığı güçlü silahlar kullanabiliyo, ayrıca oyunda cp mizi arttıran çok az meka bulunmaktadır. Şimdiden teşekkür eder gereğinin yapılmasını arz ederim.

Can somebody translate?

Oct 26, 2023, 23:4710/26/23
10/19/20
74
CrystalDrew

Sure, so many men, so many minds. We know that it's impossible to please everyone.

We don't want to make players upset on purpose, but sometimes, we have no way but to implement such changes to keep the game developing.

We are actively working on the Matchmaking system, so it's expected that the SP dropping will decrease later!

If that happens I will come to Plarium and hug every one of you crazy s**ts because the whole sp droppers thing is aggravating.

Nov 2, 2023, 04:3311/02/23
Nov 2, 2023, 04:34(edited)
01/17/22
28
CrystalDrew

Hello! You can learn more about the confidential information on some third party resources like this. I understand why you are upset and think in such a way, it's your right. Nevertheless, please note that there are a lot of activity behind the scene, so the whole picture of my performance, performance of the company, the development of the game and stuff can't be fully checked out. From my side, I can ensure that I keep you updated with everything I can get and share from the developers!

The game made X dollars last quarter and this quarter we are down Y% is company information.

The player count shrunk by X% and store purchases are down by Y% is company information.

Explaining why the devs make certain gameplay/balance decisions IS NOT CONFIDENTIAL!  Just saying it is so you dont have to justify any of the MANY MANY MANY bad decisions that have been made shows you either have no clue what confidential company information actually is or that you have so little respect for the players you actually think we will belive that BS line.