They didnt care about balance when every player used mortars. They didnt care about op bots.

They got what they wanted by making many people purchase EMs. They said not everyone likes to use EM but are forced to use it. Then what about mortars, not everyone liked to use it even now itself did they balance it by nerfing. No.

They talk about fair play but couldnt fix matchmaking. Couldnt do anything about fix what was needed.

They nerfed EM but buffed Minigun again. Balancing by buffing other weapon, really. They are nothing but robbers.

Hello! The balance, along with Matchmaking, are complicated mechanics that require a comprehensive intervention to make any changes/improvements/fixes. We need to take certain steps to make the game better eventually. The changes you've mentioned are one of these steps. We understand your pain about this situation, but just give it some time to ensure the game's getting better while EM Rifle is still powerful 

Hello! The balance, along with Matchmaking, are complicated mechanics that require a comprehensive intervention to make any changes/improvements/fixes. We need to take certain steps to make the game better eventually. The changes you've mentioned are one of these steps. We understand your pain about this situation, but just give it some time to ensure the game's getting better while EM Rifle is still powerful 

So Ive posted my thoughts on this issue on several threads and I keep checking back in to see if things changed ... They haven't ! DO NOT SPEND YOUR MONEY WITH THIS COMPANY!!!! its bait and switch you sold us one thing and then drastically changed it. I keep seeing ther post about balance give me a break you havent done a thing to mortors the arc torrent is supposed to be a close range weapon but 2sec burst from 70meters Im dead. I actualy am sad that this false line keeps coming out , I had really enjoyed the game until the change,   The mods repaeting the same balance issue is falling on def ears and I dont think they will adress this issue to many of our likings so spend your time and money realizing that tomorrow they can and will change things in order to get you to pull your credit card out and go in a new direction b/c the build you had is no GARBAGE.

then return the money spent for your mistakes, you sold me an EM - with certain characteristics, I spent real money to upgrade it, pilot, etc etc. I don't use a low hangar so I spend, you betrayed me, I don't spend anymore this is your result., it was not EM- the problem is the game itself which is not done well, too many inconsistencies... not EM- it has nothing to do with it.

Hello! Rebalancing is only one (but very important) step to make the game more balanced. Of course, it's impossible to change such a core element as the balance immediately, but still, it will help us a lot to make it successful.

Talking about the Matchmaking and the lowering account trick, we are constantly working on it and have already made many improvements. Nevertheless, abusers are trying to find new loopholes to trick Matchmaking. We are working hard to resolve this issue, but it may take time due to its complexity.

Rocket Mortar is an Artillery, so its initial purpose is to damage an area massively - it's the main benefit of this Weapon. The drawback is obvious - it's useless for short-length attacks. Comparing Rocket Mortart to EM Rifle is unfair, as they have different types, and Sniper Weapons have their own pros and cons.

Returning to the topic of the EM Rifle rebalance, the Weapon was too powerful compared to all the rest of the Content in the game, especially considering it a Sniper Weapon. Nevertheless, we kept it one of the top Weapons, and it's still possible to one-shot enemies with EM Rifle.

As I mentioned above, we see your reaction to this nerf, and we are investigating this case.

Strange you adress all his points but the his request to have his money back???? Can you not see how people have spent alot of money on there build to have it drasticaly changed... Give people in game credit to go in a diff direction buy back there pilot upgrades and all that so a person doesnt feel so cheated. I havent logged in since the day the change was made played for a bit and was so pissed and Ive been watching and waiting for some responce from a mod that would make me change my mind and come back.

Hello! Pay attention to my last sentence, "We see your reaction to this nerf, and we are investigating this case." It's a direct answer to your question. Long story short, we are working on it and researching a proper solution.

If the changes put into place aren't correct, then the changes should be rolled back while Plarium researches a proper solution. Ultimately, if the solution is to change the weapon, then the solution should include refunding players what they spent on the items and upgrades if a player requests.

Hello! The balance, along with Matchmaking, are complicated mechanics that require a comprehensive intervention to make any changes/improvements/fixes. We need to take certain steps to make the game better eventually. The changes you've mentioned are one of these steps. We understand your pain about this situation, but just give it some time to ensure the game's getting better while EM Rifle is still powerful 

Hello! According to our calculations, Mortars and Arc Torrents are not that damaging to the balance as well as such complaints are not widespread in the community, unlike EM Rifle, about which we'd been receiving a lot of feedback for months. I want to emphasize that the reason for the rebalance we've made is to make the game better for everyone, not worse (that's why EM Rifle remains one of the most potent Weapons in the game).

Nevertheless, we see your reaction to this nerf. Right now, we are investigating this case.

So what, Miniguns werent powerful enough. MA developers be like, lets buff minigun to restore balance in the game...

Fixing matchmaking will be done eventually, I have been playing the game since beta, it has been over a year and still you guys dont have the time to fix matchmaking, but have time to dumb was with more mechs and weapons. Really.

We are constantly working on the Matchmaking system. It's one of the core mechanics of the game that requires permanent improvements, and it cannot be somehow fixed instantly. It's a long comprehensive process taking a lot of time, which relates to many other in-game mechanics. Even if it doesn't that much noticeable to you, be sure that the work is in progress 👌 (and right now there is active work on the bots)

Adding new Content doesn't affect the work on the Matchmaking as different teams do these activities. While releasing new Content, we consider keeping the Balance, but sometimes we need to change it to make the game remain to perform well. No Mech/Pilot/Weapon enters the game all of a sudden without preliminary moves. 

So Ive posted my thoughts on this issue on several threads and I keep checking back in to see if things changed ... They haven't ! DO NOT SPEND YOUR MONEY WITH THIS COMPANY!!!! its bait and switch you sold us one thing and then drastically changed it. I keep seeing ther post about balance give me a break you havent done a thing to mortors the arc torrent is supposed to be a close range weapon but 2sec burst from 70meters Im dead. I actualy am sad that this false line keeps coming out , I had really enjoyed the game until the change,   The mods repaeting the same balance issue is falling on def ears and I dont think they will adress this issue to many of our likings so spend your time and money realizing that tomorrow they can and will change things in order to get you to pull your credit card out and go in a new direction b/c the build you had is no GARBAGE.