Hello! All the last updates were based on our analyses and feedback. EM Rifle was an overpowered Weapon that damaged the balance a lot. We've changed it, but it's still one of the top Weapons in the game.

Talking about other subjects you've mentioned (Panthera's Shield and bots with Disc Launcher), could you please report these issues to our Support team via https://plrm.me/arena_support or email them at: [email protected]. Adding screenshots and video recordings would be great! It will help us to fix these bugs faster.

Talking about Matchmaking, we are collecting feedback on it to continue our work on it!

What analyses and feedback? Looking through comments on the in game chat or forums, EM rifles were far from damaging the balance of the game. There are far more complaints about rocket mortars than anything else, and they absolutely damage the balance of the game. Even people who defend the changes to the EM rifle understand and agree how bad rocket mortars are. Beyond them, there's still more complaints about about disc launchers than EM rifles. After those two, you could maybe argue that people then have the most issue with EM rifles, but based on what I've seen, I'd say still more have issues with javelins.

EM rifles still required a level of skill, they were still able to be defended against by multiple methods. At close range or with a missed shot, they were absolutely a liability. They could be reached and attacked with a fast, shielded, or stealth mech. They could typically be reached with arced shot weapons like mortars, javelins or disc launchers. Or they were liable to just be taken out be another EM rifle, especially since the game updated to have bots who have them, bots with such unnaturally good aim that it's just ridiculous.

Worst of all is that they are supposed to be a legendary weapon, one that many people paid for, both the weapon and upgrades, and paid for what it was, not the mess that you have made it. It's absurd to try to argue that it's still one of the top weapons in the game, it's not even close, hell, it's the third best sniper weapon in the game at this point, nevermind all the other weapons that were already more overpowered and did significantly more damage to game's balance.

If you guys are so concerned with the game's balance, here's what you do, return the EM rifle to what it was, because it wasn't that big of an issue, stop wasting time putting out new mechs, weapons, pilots, and maps for you to try to steal people's money with (which far fewer people are going to actually pay for at this point, since they now know that you'll just nerf them later anyway), and put your time into fixing the actual issues with the game like ones RedRaven7 mentioned.

Thanks for sharing your thoughts, we will take them into account. As I said before, we collected feedback from the whole community, then analyzed it and calculated many other technical aspects to come to the conclusion that the Weapon was too overpowered. Still, it remains one of the most powerful in the game proving its Legendary Grade. Talking about Rocket Mortars, we are aware of their performance and will put more attention to them.

Again, not one of the top weapons in the game anymore. You can try to push that narrative, but it just isn't the case. Both the longarm and railgun are preferrable to the EM rifle at this point, making it the third best sniper weapon, and again, that's not even to mention the other weapons that are more overpowered and damaging to the game's balance. It's a joke to try to play it off as if this was some game breaking issue that required fixing. There are far more issues that are worse for the game's balance, issues that have existed since before EM rifles were even introduced. Maybe the company's decision would've been different if one of the technical aspects they calculated was refunding money that people spent on these weapons and upgrades. Likewise, they should consider that anyone who did spend money on EM rifles surely won't ever spend money on a Plarium game again. I know I won't.

I have contacted the support too many times to no avail. Why do you guys even have support if you are not addressing the issues mentioned by players.

Oh by the way, em nerf was through analysis. Then why didnt you guys nerf mortars when it was needed. You guys said that weapons are not going to be nerfed but will balance by other means. Talk about double standards.

And you guys didnt even mention changing Redeemers ability activation time. You guys silently nerfed it without mentioning it. Now redeemer takes a bit long to activate ability even if we tap ability button. Why is that?

You guys are one hair from seeing a mass exodus of players. It wont be long before you guys become another pixonic.