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I need help for my son please

I need help for my son please

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May 6, 2023, 09:2905/06/23
05/06/23
0

I need help for my son please

So my son loves this game but a few days ago he tried loading it up and on the loading screen it's been stuck on 'opening hangar' with the wheel spinning so I know it's not frozen but it never gets past this screen. I've reset the device a few times, my internet connection is strong and I've cleared the cache. Save straight up uninstalling the game, which I dont want to do so he keeps his https://9apps.ooo/ progress, I'm stumped. Has anyone else had this issue or knows how to fix it? Thank you


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CrystalDrewCommunity Manager
May 8, 2023, 14:5105/08/23
02/10/23
2031

Hi! It seems like reinstallation of the game could be a solution. To save the game progress, you may use this guide. Besides, you can get help from our Support agents via https://plrm.me/arena_support or email them at: [email protected]