You can change avatar of facebook if you sync with facebook. It possible if you use mobile and facebook version of game. It's not possible with plarium.com version.

Do you mean this pic?

Recently you can upload images in the PC version.

In the pc version, It doesn't work for me either; the avatar I uploaded appears on the top right of the game screen,

but not in the list of avatars available in the profile, only one  new red question mark!

bug or problem with format or image type

aah, problem fixed on my pc:

I now have the image that I loaded as an avatar 

instead of the red question mark in my profile.

:)

oups,

Hi,

downloading avatar works well for each pc user;

but the new downloaded avatar can only be seen by other users on smartphones.

Users on pc will see only one red question mark.

Dear Jarls!

We are already working to resolve the issue. Thank you for your understanding.

Best regards,

Your Plarium Support Team

Ivar Marksman said:

Dear Jarls!

We are already working to resolve the issue. Thank you for your understanding.

Best regards,

Your Plarium Support Team

Dear Ivar,

Hello GINGER CAT! We carried out a number of steps to resolve the situation. Is this issue still affecting you? If so, try clearing the browser cache or use a different browser. Have a good day! 

MickeyLaRata said:

The problem is not the game but the fact that you don't have a profile picture on your Plarium account. Change the picture there, then restart the game and that will appear instead of the red question mark image. 

Hello, MICKEYLARATA 

Could you, please, try to clear your cache and then change your avatar and wait a bit? 

If the situation doesn't change after performing this step, please let us know.

Thank you in advance and have a nice day!

I have the same problem, red question mark? Can you please help folks