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Bug with my wheel of fortune , and I can not create a support ticket

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Feb 1, 2018, 18:5302/01/18
12/19/14
6

Bug with my wheel of fortune , and I can not create a support ticket

I have a serious problem with my wheel of fortune, I have the opportunity to buy paragon for 30 days with a discount of 45%, but when I enter the paragon window I do not see any discount, how can I do ?, I want to buy that article , with that discount but it does not give me the discount


 



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Feb 1, 2018, 18:5502/01/18
12/19/14
6

I hope you can help me solve this as soon as possible, because I want to buy that article, I think it is not fair to have that opportunity and not be able to obtain it. I thank you in advance for the help you can give me

DeletedTechnical Support
Feb 2, 2018, 11:1102/02/18
795
Hi, the discount from the wheel of fortune currently does not apply to this item if you have paragon level of 11 or higher. Do not worry, it will be added to the discount in the future updates.
Feb 2, 2018, 13:5702/02/18
220470
So would there be a warning somewhere in the purchasing process advising the customer that the discount is not applicable to them?
Feb 4, 2018, 10:2202/04/18
220470

alc said:


I hope you can help me solve this as soon as possible, because I want to buy that article, I think it is not fair to have that opportunity and not be able to obtain it. I thank you in advance for the help you can give me

Hello, Alc!

I am able to purchase the Activator with the discount applied manually for you. To process your request, please send me your in-game coordinates via forum PM.

Feb 8, 2018, 03:3402/08/18
12/19/14
6

Nemo said:


So would there be a warning somewhere in the purchasing process advising the customer that the discount is not applicable to them?

I agree with Nemo.

Thank you very much for your help and for the quick response to the ticket I sent to support, but I think some things would be very good to bring a note The "Why" you can not use it, or "buy" that kind of stuff, that way we would not have to send tickets and we would not have to start forums on those topics. You would avoid losing so much time with such simple things.

Thanks for the help!