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"activate both" feature in hero abilities dont work.

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24 нояб. 2017, 16:0024.11.17
220458

"activate both" feature in hero abilities dont work.

platform: Facebook

server: the dark plains

uid 6233085 / fb100005519472540 / The Dark Plains / segment02


In short... before i active it for iron and gold, my income was same for iron/gold, after i activate gold and iron my gold income is more than iron. 

my mines are 19.19.19.19.18 town 19.19.19.19.18 forge/dungeon lv5 



will be glad if someone look at it. 

thanks. 


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26 нояб. 2017, 10:3826.11.17
220458

Hello, Lord!

I have checked your account and have not found a reason for the different resource production. Could you please specify the Ability level you have activated when the production has changed to different? 
26 нояб. 2017, 11:2426.11.17
220458

lv4 and lv7, i did "activate both" on them. also i do same for other levels. 

like u see on the pic, they are active now. but my gold is still more than iron. 

26 нояб. 2017, 16:2126.11.17
220458

I have reported this case to our developers. They will look into it and try to find the reason for the production difference. 

Thank you for your report and cooperation!
2 дек. 2017, 14:3802.12.17
220458

dont want to sound bitchy but its been a week and nothing happen, my gold still more than iron. 

can i suggest to deactivate lv4 (iron or gold) and lv7 (iron or gold) and return what i spend. it was 250 and 750 if i remember correct. and i will do "activate both" again. 


thanks

10 дек. 2017, 11:1910.12.17
10 дек. 2017, 11:21(edited)
220458

two weeks and nothing. 




10 дек. 2017, 15:4710.12.17
220458

ilonkastef said:


two weeks and nothing. 




The issue has already been reported to the developers. They will look into it as soon as possible. 

Please check Bug Report Forum Guidelines and FAQ topic to read about bug report life cycle.