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Who do I Escalate to when my VIP rep lies?

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Oct 24, 2017, 23:2210/24/17
03/01/15
151

Who do I Escalate to when my VIP rep lies?

Who do I escalate to when support tells me to talk to my VIP rep and my VIP rep does not honor what he said, merely saying it was an "error in communication". Does Plarium have no accountability?

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Oct 25, 2017, 08:5910/25/17
220451

Hello, my Lady.

Your VIP representative explained the details of this situation to you in details and for several times.

He also gave you his final reply on this situation, and there is no sense to discuss it on Forum as it can't be changed.

If you have any other questions not related to this topic, you're welcome to post it on Forum or ask your VIP agent.

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