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Game broken or account locked?

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17 окт. 2017, 15:2417.10.17
20

Game broken or account locked?

I cant log in.

It's been over a day.



The usual green bar gets to 100% and then a pop up says 


"Oops!! Something went wrong.  Please, try again"

"(Id:pp#########)"


the numbers are an actual number which is probably my player ID.



I have tried three browsers.  

I deleted and reinstalled one of the browsers (I wish I had not because now I need to re-log into ALLLLLLL my things)

I've tried a second computer on a separate internet network.


So, I guess I need to send a support ticket.  

It is very difficult to find a link to submit a ticket, however.

Anybody got that link?






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Comments
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Comments
17 окт. 2017, 16:2417.10.17
30.08.17
221

Hi all!

Try to clear your cache and re-log on the game - I entered in the game few minutes ago without problems.

Waiting your feedback...

Thanks!

Bogdan

17 окт. 2017, 16:2917.10.17
220451
I am having the same problem. When the game loads to 100% an 'error' with an ID comes up. I have been trying for more than 30 minutes now
17 окт. 2017, 16:4217.10.17
30.08.17
221

cdnoonan1957 said:


I am having the same problem. When the game loads to 100% an 'error' with an ID comes up. I have been trying for more than 30 minutes now

Thanks for your feedback - devs are working out to solve it asap...


17 окт. 2017, 18:0917.10.17
220451

Hello.

This issue has been fixed now. Sorry for the inconveniences. 

Can you please confirm that you're able to login now?

17 окт. 2017, 18:3717.10.17
20
All fixed!  Thanks so much!
17 окт. 2017, 18:3917.10.17
10.04.15
1434

mattw1027 said:


All fixed!  Thanks so much!

You are welcome my Lord

Glad to hear that all working again

Regards

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