I started a group hunt with auto energy recharge and champion ex boost and went away, when I came back the champion exp boost was used up but only 45 attacks completed in almost 3 hours.
Plarium answer this question!
the same thing happened to me
I purchased an exp boost (4h). I want to be compensated with at least 100 exp boost(4H)
I have 20 Champs running in a Group Hunt that have been going for over 24hr and they have gone through 7 of the 20 Champs. What is going on ???
I have the same issue. A group hunt running for more than 24hrs and only 13 of the 20 champs are finished. Really ticked off about this change
I used 8hrs of Champ XP boosts and only 9 of my 20 Champs finished. Seems like I have to now check my Hunt every 45min or so, if I don't the Hunt pauses but the time for my Champ XP boosts keeps running and I lose the XP. Please fix this issue NOW !!!
Same issue. Please Fix. Really Frustrating.
Issue "ANOTHER" Penitence Gift : but give rewards in this Penitence Gift that are for Champs only :
(1) Specific 6-star Grade V Champion, (2) Holy Bonds , (10) Epic Bonds, (3) Grade V Orbs, (5) 4-hour Champion XP Boosts, (10) 1-day Recovery Boosts, (25) Champion Type Unblockers
(( DON'T GIVE THIS AGAIN )) Has nothing to do with the issue
Same here..... sunny day
4 hours later and I can't upgrade 2 champs...
Wasted Emeralds and Boosts.
Explain PLarium!!!
Same here as well . Seems if you sign out your group hunt stops but the xp boost time does not . You sign in and it starts the hunt again wasting emeralds because without the xp booster on it takes twice as many hits to finish a hunt . If this is a glitch some petty prize is not cutting it this time lots of wasted emeralds and points lost . Auto is useless if I have to sit there signed in to use it . Plus I have wasted my money on packages to use in the future . Pay check cut off till this is fixed ! ! ! !
Hello , this is a known issue , it was reported to the team !
i hope it will be fixed soon !
You better let the TEAM know that this happened during brawl, and many of us wasted emeralds and boosts!!!!
Same Here! Autobattles and XPboosts waisted! This is the second time over the past week
The Paitiense Gifts offered as a compensation are by far too unfair compared to the losses incurred and vanished gaming plans/expectations.
But... to be honest, its not really about compensation, it is just that the BUG is such a disaster - fix it please and never let it happen again.
Dear players, the team is working on fixing the current issue. Thank you all for the additional information and screenshots! We will keep you updated as soon as we have some news.
To be honest now its on day 4 with no answers . It is hard to take in that a game glitch this bad would be left in place this long . Most of us now are asking was this a glitch or a sneaky catch to bring in more money by wasting everyones emeralds and activators . Messed up the entire last brawl event . Even event tab is staying green saying to collect on a event and there is nothing to collect on many players accounts .
This compensation does not cover the missing emeralds.
I don't believe we should be purchasing anymore Champion passes.
There is a scam about....
Olenka ,
I am sure it was a hard time for both, players and the Plarium crew. Yes, it was hard for players to take losses day after day, and yes it was hard for the crew to find the solution under the press of our pushy complaints. Looks like the problem was really huge, and thanks for solving it!
Since the problem is over, I personally am happy with just the fact that the game is back to its normal... no matter what compensation is offered.
Others in my league got the Penitence Gift, I did not get a Penitence Gift. Why ?
I did not get a gift
No gift here either , No emeralds to replace all that was lost .
I have seen Many Did Not recieve This Gift Not that it came close to being relatively adequate compensation for the losses caused. I'm not impressed
Hello all,
If someone was affected by that issue and didn't received the penitence gift , i advice to contact directly the support even if is annoying :
Thanks, But that is a joke last time I contacted support it was over 10 days of back and forth . Then still they threw me some sapps to leave them alone in the end maybe if I remember correctly 8,000 of them and I think thats been over 2 years ago . Whats that maybe tops 7 dollars for the back and forth of 10 days ? My fix is just to cut off packages for a month from all accounts . If enough people follow I bet all these mistakes over the last year will slow and they will double check new updates instead of just pushing them out and lets see what happens . Because for any member that actually plays the gifts for all the loss on all these mistakes is no where near enough to cover the loss .
Thanks, But that is a joke last time I contacted support it was over 10 days of back and forth . Then still they threw me some sapps to leave them alone in the end maybe if I remember correctly 8,000 of them and I think thats been over 2 years ago . Whats that maybe tops 7 dollars for the back and forth of 10 days ? My fix is just to cut off packages for a month from all accounts . If enough people follow I bet all these mistakes over the last year will slow and they will double check new updates instead of just pushing them out and lets see what happens . Because for any member that actually plays the gifts for all the loss on all these mistakes is no where near enough to cover the loss .
Thank you for sharing your feedback with us. The penitence gift was awarded to those players, who lost their hunt activators and boosters; the number of items restored was equal to the average number of items players spent during that period. If you lost some of them and didn't receive the gift, please contact our tech. support team to find out more.
