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tower rewards stuck

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Feb 7, 2019, 02:1302/07/19
263283

tower rewards stuck

Tower event unable to collect rewards, so cant participate in events. Cant use my bonus on champion experience wont click on the button

Additional info

Plarium Stormfall


I am unable to participate in tower league events. I have rewards that I am unable to collect. When I try to mouse and right click on rewards my whole champion area freezes up and I need to reload the game. The rewards are frozen. There is no error message. It self corrected once and I was able to collect, thos time several league events have happened and it is still frozen.

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Feb 7, 2019, 11:1002/07/19
Feb 7, 2019, 11:11(edited)
263283

Hello!

Please describe the issue according to this instruction. Make sure to include all the information requested there.

Feb 21, 2019, 00:0202/21/19
263283

I edited my first message


Feb 21, 2019, 13:0102/21/19
02/22/16
1842
what is your connection speeds and Have your cleared your Browser Cache and reset your Game sometimes that will help
Feb 22, 2019, 02:1702/22/19
263283

clearing cache fixed it

thanks
Feb 22, 2019, 13:1602/22/19
02/22/16
1842
MahoneyMayhem said:

clearing cache fixed it

thanks
Your Welcome  :)  I will now close this report 
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