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account being hacked and sacred shards need recovery

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18 черв. 2020, 06:4218.06.20
15.02.17
0

account being hacked and sacred shards need recovery

yesterday night got hacked and  hacker even send me email to ransom me if i want my account back. I refused and he open  3 of my sacred shards to try to make me pay him. I have since put up ticket on the hack issue and gotten a reply to change email and reset password but i keep replying to plarium support ticket to help me reclaim back my 3 sacred shards but never get a response on this and keep getting automated generic reply faq. Please can plarium help on this, sacred shards is not cheap to save up.
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23 черв. 2020, 04:3923.06.20
15.02.19
2725

Hi

Pls try to reply one of your opened ticket.

Thank you