All Categories

Made a purchase but didn't receive items.

Search
18 квіт. 2021, 05:5918.04.21
291625

Made a purchase but didn't receive items.

I purchased the Event Advantage pack but didn't receive the items and banks statement shows I was charged.

game ID: um66532650 | 64861658

Views
28
Comments
7
Comments
18 квіт. 2021, 06:0618.04.21
291625

same issue here...i think they have problems whith payment service today

18 квіт. 2021, 06:5818.04.21
291625
Deleted

same issue here...i think they have problems whith payment service today

yea, i think so, got the same problem here, already submitted a ticket and they say the team is still investigating the issue

18 квіт. 2021, 07:5518.04.21
21.01.21
5

same here, hope they resolve this before the end of the event

18 квіт. 2021, 10:1318.04.21
29.09.16
141

still didn't get mine ...


18 квіт. 2021, 22:0818.04.21
291625

same here

18 квіт. 2021, 22:4418.04.21
06.02.20
1

Same hear for 2x packs i purchased yesterday.  I reached out to their support line, and was impressed with their initial email response time, but now getting worried as its next day and the 2x event is ending soon.  Last email i got said the "issue has already been fixed," but have not yet received anything in yet in game.   

Anyone else get the same email?  ....or better yet, anyone get their items in game afterwards?

19 квіт. 2021, 11:5219.04.21
29.09.16
141

Got mine, a load off my chest :)