17 июль 2019, 04:1617.07.19
18.06.19
1
Paid and didnt receive the package
Hello, today i bought a package, money got paid but i didnt receive anything... Please help
Paid and didnt receive the package
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17 июль 2019, 04:2117.07.19
18.06.19
1
Oh and it paid twice somehow... PAID twice and didnt receive anything... Please resolve ASAP, bought this package for the event...
17 июль 2019, 16:1717.07.19
1
I just tried to buy the package as well and all my credit cards are declined check them all in they are good. Hopefully they will resolve this soon
18 июль 2019, 01:2018.07.19
308717
I recently purchased the wildcard pack but my card did not authorize it at the time of purchase. It was then approved later but I did not receive anything. The payment is still pending on my transactions history. Will this go through? If so, I would like to receive the pack. I have screenshots showing that I am still able to buy the wildcard pack.
18 июль 2019, 04:2118.07.19
308717
Hi
Please open ticket to our support.
Thanks21 июль 2019, 04:2321.07.19
308717
I just made a purchase for the epic gems pack and did not receive the items I purchased can you you please fix this issue
21 июль 2019, 16:0921.07.19
308717
I just bought a pack and didn’t recive anything but the payment went through. Pls send me your customer support mail so i can contact them asap. Thank you.
24 июль 2019, 05:0024.07.19
22.06.19
27
Yea I bought the raid pass....but it isn’t showing on my account...I’ve opened a ticket also...it’s been hours..what’s going on?
29 июль 2019, 15:5729.07.19
29 июль 2019, 15:58(edited)
29.07.19
1
I bought a a package but did not receive anything I have screenshots of everything even receipt today the 29th of July at 1148 a.m.
30 июль 2019, 07:4130.07.19
308717
KBEAR, submit an in game ticket.
11 авг. 2019, 02:0711.08.19
1
HI, I PAID $4.99 FOR THE SHARD PACKAGE TODAY THE GAME FROZE AND I GOT NOTHING. PLEASE FIX THIS AND SEND ME MY SHARDS.
15 авг. 2019, 22:3015.08.19
06.11.19
1
Unknown_Ranger said:
HI, I PAID $4.99 FOR THE SHARD PACKAGE TODAY THE GAME FROZE AND I GOT NOTHING. PLEASE FIX THIS AND SEND ME MY SHARDS.Same here. Game froze, money were charged and I got nothing. Nice way to earn money giving nothing in return, Plarium?
27 окт. 2019, 10:5727.10.19
308717
How do I open ticket for not receiving items after payment
27 окт. 2019, 11:1127.10.19
308717
Paid got nothing. How do I open ticket?
27 окт. 2019, 12:3827.10.19
308717
paid, got no package. wrote ticket, wrote to support ingame, wrote in social networks. silence
28 окт. 2019, 21:3928.10.19
308717
I paid for the starter pack and haven't received it when the game.paused then crashed
29 окт. 2019, 07:4129.10.19
308717
fallenmsh said:
I paid for the starter pack and haven't received it when the game.paused then crashed
Hi
Have you got any item? If not please contact with our support used by payment category.
Thank you
29 окт. 2019, 12:4929.10.19
1
I just made a purchase and didn't receive my pack
30 окт. 2019, 14:2930.10.19
30 окт. 2019, 14:30(edited)
308717
Just bought the conqueror pack and the money was deducted from my account but I have not recieved anything PLEASE HELP!
31 окт. 2019, 07:3731.10.19
308717
Hi Everyone!
If your issue is still persist please opent ticket to our support in a payment category. Unfortunately its possible slighly delay after transaction.
Thank you5 нояб. 2019, 19:3205.11.19
308717
Hello, I have bought a Wildpack Speed gear and did not receive it. The Google ticket is GPA.3319-3153-1418-97109. I'll wait for the kit or my money back, please.
