Hello Plarium Support Team,I am contacting you because my account suffered a critical desynchronization bug. I launched an auto-battle session on the Spider's Den (Hard mode) for the current event. My phone (OnePlus 9 Pro) ran out of battery and shut down during the session.Upon restarting the game, the battle log correctly showed that all 126 multi-battle runs were consumed, and my energy was fully deducted. However, the synchronization with the server failed: I received absolutely nothing. My event score did not increase by a single point, no artifacts were added to my inventory, and my inbox is completely empty. The resources were spent, but the server did not deliver the rewards due to my device losing power.This incident severely penalizes my progress. I kindly ask you to check my logs and, if possible, directly credit the generated artifacts as well as the corresponding points for The Tin Woodman event. If this is technically impossible, please return the energy and multi-battles invested so I can rerun the stages as quickly as possible.

Account Information:

In-Game Name: erxernares

Player ID : 89586460

Thank you in advance for your assistance and quick response.Best regards.

PS : I am sorry I didn't take any screenshots of this cause I think it was only a visual bug